mHelpDesk vs ToodleDo

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mHelpDesk

Category: Task Management Tool

Industries: Sales, Business

Pricing

Starting From:

$169.00 /month

ToodleDo

Category: Task Management Tool

Industries: Marketing, Financial, Technology, Business

Pricing

Free

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Most popular feedback for mHelpDesk

We are completely cloud-based, completely mobile, our response time has decreased and profits have increased. We have found a vendor/partner that listens. We truly have an integrated product from end-to-end. Service calls/requests for quotes come in, an excellent work product goes out, seamlessly.

Mark J.

About mHelpDesk

mHelpDesk is the #1 easiest and most powerful software solution for your field service business, automating everything from first customer contact all the way to getting paid. We provide our customers with mobile and online tools that are unmatched in performance, reliability, and functionality. We've packed the best tools into one extremely easy-to-use and affordable package that requires no big upfront investment. And we have in-house product experts to get you up and running immediately.

Most popular feedback for ToodleDo

Great for high-level to-dos with lots of tasks What do you like best about Toodledo? I work with several projects that have many different components to them. So when I'm looking at my to-do list, I like to be able to see absolutely everything at a high level to organize my time. My favorite thing about this service is that I can fit a lot of tasks on one screen while still being readable.

Jeremy S.

About ToodleDo

Toodledo is a set of incredibly powerful tools to increase your productivity and organize your life. More than just a to-do list, Toodledo provides you with a place to write long notes, make custom lists, create structured outlines and track your habits. You can collaborate with friends, family, or co-workers, and we'll safely store and sync all your data to your devices.

mHelpDesk reviews

Overall I have had a really good experience, anytime I have ran into a problem which is not very often but my problems have been resolved in a professional and expediential matter that allowed my business to continue to operate. You can keep an open line of communication with your customers on work order status or any problems that arise during the work order.

- Darell B. Owner

: I have well satisfactory experience using mHelpDesk software.

- Ryan S. IT

The weaknesses we struggled through for the first 2 years really left it on the back burner as far as fully implementing and incorporating it further into our customer contact operations. Resorted to doing a lot of it manually. As a CRM, it was pleasantly functional until they jacked the prices up after the HomeAdvisor affiliation came in full-bore. Home Advisor's shortfalls are a whole other dissertation.

- Ken P. Owner

ToodleDo reviews

"Want to make a to do list then go for Toodledo." What do you like best about Toodledo? It has a free version. Helps our team complete work related tasks in time. One can use it for both personal &work related tasks. It's customizable with columns to fit your needs. It increases productivity & helps in organizing ones life.

- David M.

"I only used the free version and it worked really well for what I needed it for" What do you like best about Toodledo? Toodledo is a great way to keep your to-dos organized. It is customizable with columns to fit your needs. Review collected by and hosted on G2.com. What do you dislike about Toodledo? When I used this software, there was not a way that I could invite people to collaborate without them being able to adjust what I had done.

- Vanessa P.

"Task management in line" What do you like best about Toodledo? It is a software with a lot of style with which I can maintain the organization and efficiency of my projects. I can also make schemes, lists, prioritize activities, set dates for expiration. Now I organize my personal and work tasks from one place

- Katherine M.

Pros & cons

mHelpDesk

Pros
The automatic linking with HomeAdvisor worked well usually
When it did, sending out text message alerts for new leads was a nice feature
Useful helps us on a daily basis keep track of our estimates and appointments
It was extremely easy for our employees to use when they had issues that were IT related
Made it extremely easy to track all the open tickets of issues across the state
Being able to automate is a great feature for our business."
Cons
Not only is this the SLOWEST software I have ever come into contact with, they also have the worst customer support
Terrible Customer Service from the beginning
They entered all our information for us to get started and then it took months for us to get it the way it would work for us
Inventory does not sync well with Quick Books
Customer portal has lame search features for my customers
At times, there seems to be a delay in the connection."

ToodleDo

Pros
Plentiful features
Includes features for GTD followers
Supports notes, lists, outlines and habits separately from tasks
Cons
Paid plans don't offer great value
Dated and sometimes counterintuitive interface
No apps for Windows or macOS

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