mHelpDesk vs UserWay
See the best product reviews, compare products, read reviews, and more.
See the best product reviews, compare products, read reviews, and more.
#1 in Magazines & Newspapers
Try for freeSpeechify is the #1 audio reader in the world. Get through books, docs, articles, PDFs, email – anything you read – faster.
"Speechify is absolutely brilliant. Growing up with dyslexia this would have made a big difference. I’m so glad to have it today."
Sir Richard BransonWe are completely cloud-based, completely mobile, our response time has decreased and profits have increased. We have found a vendor/partner that listens. We truly have an integrated product from end-to-end. Service calls/requests for quotes come in, an excellent work product goes out, seamlessly.
Mark J.
mHelpDesk is the #1 easiest and most powerful software solution for your field service business, automating everything from first customer contact all the way to getting paid. We provide our customers with mobile and online tools that are unmatched in performance, reliability, and functionality. We've packed the best tools into one extremely easy-to-use and affordable package that requires no big upfront investment. And we have in-house product experts to get you up and running immediately.
User way is the best widget that I've found on the WordPress platform. it helped my clients to have a powerful website with full customization options, especially for health care services and clients with disabilty. I contacted them using the online support function on their website, and the person who answered me (Mark) with patience and a friendly and helpful attitude... I'm really thankful and looking forward to more applications and widgets
Amir K.
UserWay creates digital accessibility solutions that improve ADA compliance without refactoring your website's existing code. Among its full suite of solutions is the AI-Powered UserWay Accessibility Widget, which exceeds WCAG 2.1 AA requirements and has been installed on more than 1 million websites. From Fortune 1,000 enterprises to SMBs, UserWay simplifies digital accessibility for organizations of all sizes. Its services include site scans, audits, website remediation and PDF remediation.
Overall I have had a really good experience, anytime I have ran into a problem which is not very often but my problems have been resolved in a professional and expediential matter that allowed my business to continue to operate. You can keep an open line of communication with your customers on work order status or any problems that arise during the work order.
- Darell B. Owner
: I have well satisfactory experience using mHelpDesk software.
- Ryan S. IT
The weaknesses we struggled through for the first 2 years really left it on the back burner as far as fully implementing and incorporating it further into our customer contact operations. Resorted to doing a lot of it manually. As a CRM, it was pleasantly functional until they jacked the prices up after the HomeAdvisor affiliation came in full-bore. Home Advisor's shortfalls are a whole other dissertation.
- Ken P. Owner
I recommend anyone to use UserWay. It is the BEST web accessibility solution and makes the site better for everyone.
- Eran R. CEO
Super easy to install, worked as expected, and didn't get in the way. Compatibility with the SiteSwan website building platform was critical, and implementation was flawless. We even started recommending it to all of our resellers!
- Justin G. Product Manager
Simple, we help business clients implement an option for their website to be more user friendly to those with physical disabilities.
- joe b. Owner
Pros |
---|
The automatic linking with HomeAdvisor worked well usually |
When it did, sending out text message alerts for new leads was a nice feature |
Useful helps us on a daily basis keep track of our estimates and appointments |
It was extremely easy for our employees to use when they had issues that were IT related |
Made it extremely easy to track all the open tickets of issues across the state |
Being able to automate is a great feature for our business." |
Cons |
---|
Not only is this the SLOWEST software I have ever come into contact with, they also have the worst customer support |
Terrible Customer Service from the beginning |
They entered all our information for us to get started and then it took months for us to get it the way it would work for us |
Inventory does not sync well with Quick Books |
Customer portal has lame search features for my customers |
At times, there seems to be a delay in the connection." |
Pros |
---|
In addition, users who do not need the accessibility plugin can push it to the side, so it does not overlay the site content |
It also supports Hebrew and English, which was a great relief |
I recommend anyone to use UserWay |
It is the BEST web accessibility solution and makes the site better for everyone |
This has overall been a great tool to have and offer our staff a piece of mind |
The audit that comes in is fantastic in assisting us to locate documents that need our attention |
The software was easy to purchase and install but what's best is that it works without causing any issues with the site |
It's nice to know it's there, doing its job for those who need it." |
Cons |
---|
When there was an issue I had trouble logging in to fix the settings |
Negative reviews that claim this software is not compliant |
It doesn't fix everything |
You do have to go in and hard code permanent fixes, but the widget lets you know what to focus on as guidelines |
You may need to use a paid option to more actively discourage spurious litigation." |
Speechify is one of the most popular audio tools in the world. Our Google Chrome extension, web app, iOS app, and Android app help anyone listen to content at any speed they want. You can also listen to content in over 30 different voices or languages.
How can Speechify turn anything into an audiobook?
Speechify provides anyone with an audio play button that they can add on top of their content to turn it into an audiobook. With the Speechify app on iOS and Android, anyone can take this information on the go.
Learn more about text to speech online, for iOS, Mac, Android, and Chrome Extension.
Get through books, docs, articles, PDFs, email – anything you read – faster.
Try for freeMailRush.io is a Cod Email Automation Tool that bundles Email servers with Dedicated IPs to control... See More
GetProspect helps the sales teams, marketers, and recruiters to contact their specifically targeted... See More
Socialinsider is a social media analytics, reporting and benchmarking tool that aims to deliver... See More
PlatoForms is a powerful tool that lets you create online PDF forms and convert it into Web Forms... See More
Stream to any-size audience, anywhere. Wowza Video is the industry's leading live and VOD streaming... See More
With its revolutionary automatic learning system, Wondershare MindMaster gives instruction and... See More
Need safety, maintenance, or quality management apps? ProntoForms is the leading mobile forms... See More