mHelpDesk vs Venngage

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mHelpDesk

Category: Task Management Tool

Industries: Sales, Business

Pricing

Starting From:

$169.00 /month

Venngage

Category: Task Management Tool

Industries: Education, Business

Pricing

Premium

$19/month

Business

$49/month

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Most popular feedback for mHelpDesk

We are completely cloud-based, completely mobile, our response time has decreased and profits have increased. We have found a vendor/partner that listens. We truly have an integrated product from end-to-end. Service calls/requests for quotes come in, an excellent work product goes out, seamlessly.

Mark J.

About mHelpDesk

mHelpDesk is the #1 easiest and most powerful software solution for your field service business, automating everything from first customer contact all the way to getting paid. We provide our customers with mobile and online tools that are unmatched in performance, reliability, and functionality. We've packed the best tools into one extremely easy-to-use and affordable package that requires no big upfront investment. And we have in-house product experts to get you up and running immediately.

Most popular feedback for Venngage

This program has SO many templates to choose from. I've been using it for almost two years, and I have yet not to find what I'm looking for. I have to use media tools for my job but have no graphic design skills whatsoever. It was also great because my company is a small non-profit, and we received a 50% discount on the annual price for each employee.

Nicole H.

About Venngage

Venngage is an information design platform that provides a range of b2b specific templates, to facilitate communicating complex information within and outside of your organization, easily and without a designer. Venngage’s product provides engaging visual materials to add to your learning and development curriculum, which in turn assist in keeping your organization aware of important decisions and processes. Venngage’s product assists in transforming data insights to create engaging and powerful visual content/research documents to establish thought leadership in b2b space. Venngage also provides useful external communications templates to help share your company’s story with prospective clients and buyers. If you have a complicated solution that you’re offering, and need an easier way to communicate your business’s value proposition, Venngage’s infographic templates will ensure they understand your offerings. Venngage is a great place to create and organize important visual assets for your organization, such as reports, organizational structure and information, onboarding guides and materials, research documents and white papers and more. You can differentiate yourself from other companies by using data-driven storytelling to inspire your organization and clients to understand highly technical information in a visual format. Join over 500 teams and organizations using Venngage every day to streamline their communications and engage their teams and audiences. Transform your brand’s messaging and content from highly technical and confusing jargon, into visually engaging and compelling informational graphics. Keep your distributed teams connected and aligned with better corporate communications. See why businesses like Wal-Mart, AstraZeneca, Facebook, GoodLife, consider Venngage a crucial tool in keeping their organizations productive, aligned and engaged.

mHelpDesk reviews

Overall I have had a really good experience, anytime I have ran into a problem which is not very often but my problems have been resolved in a professional and expediential matter that allowed my business to continue to operate. You can keep an open line of communication with your customers on work order status or any problems that arise during the work order.

- Darell B. Owner

: I have well satisfactory experience using mHelpDesk software.

- Ryan S. IT

The weaknesses we struggled through for the first 2 years really left it on the back burner as far as fully implementing and incorporating it further into our customer contact operations. Resorted to doing a lot of it manually. As a CRM, it was pleasantly functional until they jacked the prices up after the HomeAdvisor affiliation came in full-bore. Home Advisor's shortfalls are a whole other dissertation.

- Ken P. Owner

Venngage reviews

Venngage is an all in one tool for creating visual content like: 1. Infographics 2. Presentations 3. Timelines and much more

- Debbie K. Co Founder

Finally, we have a tool designed for an armature to create appealing graphics. The interactive UI of the platform makes it very easy for anyone to use this tool. With tons of templates and excellent graphics, Venngage clearly stands apart from its competitors.

- Narayan S. CMO

There were several colorful templates organized by topic—definitely a good product for attention-grabbing cover pages and graphics.

- Anna K. Project Consultant

Pros & cons

mHelpDesk

Pros
The automatic linking with HomeAdvisor worked well usually
When it did, sending out text message alerts for new leads was a nice feature
Useful helps us on a daily basis keep track of our estimates and appointments
It was extremely easy for our employees to use when they had issues that were IT related
Made it extremely easy to track all the open tickets of issues across the state
Being able to automate is a great feature for our business."
Cons
Not only is this the SLOWEST software I have ever come into contact with, they also have the worst customer support
Terrible Customer Service from the beginning
They entered all our information for us to get started and then it took months for us to get it the way it would work for us
Inventory does not sync well with Quick Books
Customer portal has lame search features for my customers
At times, there seems to be a delay in the connection."

Venngage

Pros
I have created some really great infographics to share with the Twitterverse and they have been very well received
I've been able to create several how-to documents for internal clients and it's amazing (to me even) how quick the process can be and how professional they look
Found Venngage to be brilliant the few times I've used it in a content marketing capacity
Really fast and easy to produce professional presentations
I used the free trial version and I am really happy with the product and plan to buy it sometime next month."
Cons
There's something about the interface that frustrates me, and I cannot put my finger on it
I find myself not finding exactly what I want/need, or getting frustrated with the UI pathways
Everyone complains about not being able to do certain things unless you pay for the software, but you get what you pay for
I really don't have any cons
The templates can be difficult to maneuver when changing colors and could use more fonts
Two of us wanted to work on ONE document ONCE
For which, it eventually turns out, you both have to pay for the business subscription."

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