MiCloud Connect vs Digital Samba

Side-by-side comparison of features, reviews, pricing and more

MiCloud Connect

Category: Communicationg Tool
Industries: Education, Busines, Communication

Pricing

Contact for a Quote

Digital Samba

Category: Communicationg Tool
Industries: Education, Busines, Communication

Pricing

Starter

€11/Month*

Professional

€14/Month*

Institution

€112/Month*

20M+ Downloads
5/5

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MiCloud Connect reviews

I'd say we've had a seamless integration of ShortTel at our firm. I love the added features and how easy they are to use. Fits very well in my day-to-day operations.

- Julie G. Communications Specialist

Great solution for dispersed call centers with complex organization. Enables us to manage the entire call process, but did not communicate well with our other data strategies.

- ris E. BI Manager

I've been using this system for years and overall I'm satisfied, it would just be great if they could fix some of those glitches.

- Alex C. Sales Manager

Digital Samba reviews

Lets me connect to my suppliers directly, with every feature that you can imagine in a video conferencing solution.

- Andreas E. Sales and marketing manager

I use this system to talk to my banking customers about their IT needs and solutions. It's very important that we look professional to these clients, and having our own branded software accomplishes that.

- Tony K. Owner

As an agency owner and consultant, I do a ton of video meetings. Samba's UX and video quality are second to none.

- David G. Freelance Copywriter

Pros & cons

MiCloud Connect

Pros
The software is easy to configure and the phones work great
The platform runs without much need for interaction
Excellent solution for legacy Mitel customers
Has some good features that business like to have-voicemail to email is great
It does everything a phone system should do
I would recommend to others."

Cons
The biggest problem with this software is that it's very unreliable
Call notes regularly get lost
For example, I will go to put a call on hold and it will display an error
Eventually I can put the call on hold, but it can get frustrating if I have a customer waiting
For now I do't think there's anything missing in this software
Their support has become horrible
Their customer support portal is not user friendly."

Digital Samba

Pros
Also, I really love the breakout room feature
You can ask moderators to join your room, which is very useful during webinars
We really like Samba Live as it has given us the opportunity to branch out and provide services to our students virtually
I like that it has all the feature that is critical for a virtual meeting, like screen sharing and file sharing
It make the meeting session goes smoother with all this extra feature that I can use
The combination of existing features, performance and supportlevel is excellent and we are still convinced we made the right choice in chosing Samba."

Cons
Some of the feature is hard to use, and the lacks of video or manual guides of the software make thing harder
There is a lot information on the website, which makes it unclear
The software is not free."

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