MiCloud Connect vs GoTo Connect
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Sir Richard BransonMost popular feedback for MiCloud Connect
Shoretel has really helped to streamline and make our communication efforts more effective. I rarely type in anyone's phone number; I simply look them up in the system or reference my saved contacts.
William R.
About MiCloud Connect
MiCloud Connect is a full-featured collaboration and communication solution that empowers users to work more efficiently and productively no matter their location. Our focus on ease-of-use and the mobile workstyle delivers streamlined features and intuitive interfaces so users can easily interact with each other via their preferred method of communication. MiCloud Connect lets you move your communications and collaboration to the cloud with confidence.
Most popular feedback for GoTo Connect
we've now been able to do tonnes of calls, outgoing and incoming since we went with jive. It helps grow our business. Access is available on the phone, computer or any other device.
Ezra S.
About GoTo Connect
GoToConnect (formerly Jive) combines cloud VoIP phone systems with GoToMeeting's web, audio and video capabilities into one simple, flexible solution. Users can meet, talk, and collaborate via web browser, desktop application, or desk phone with features ranging from virtual voicemail, and call forwarding, to secure video conferencing and screen sharing. For as low as $19.95 a month, GoToConnect eliminates the hassle and expense of managing multiple collaboration solution providers.
MiCloud Connect reviews
I'd say we've had a seamless integration of ShortTel at our firm. I love the added features and how easy they are to use. Fits very well in my day-to-day operations.
- Julie G. Communications Specialist
Great solution for dispersed call centers with complex organization. Enables us to manage the entire call process, but did not communicate well with our other data strategies.
- ris E. BI Manager
I've been using this system for years and overall I'm satisfied, it would just be great if they could fix some of those glitches.
- Alex C. Sales Manager
GoTo Connect reviews
I did a lot of comparison shopping when selecting a VOIP provider for my business. There are a number of reputable companies out there and they all offer similar features. Jive edged out the competition in pricing, and since the feature set they offered was equally as robust as the competitors, I went with them and have not been disappointed. Our needs are basic, but it's really nice to know that as our needs expand, the infrastructure at Jive will easily accommodate our most detailed needs.
- Michael W. President
I would recommend it to anyone who hasn't moved over. The cost isn't high and very affordable compared to our old system. Just need to ensure proper internet service.
- David K. Sales & Marketing Manager
Quality and time-saving. Definitely helps us!
- Amelia D. Division Coordinator
Pros & cons
MiCloud Connect
| Pros |
|---|
| The software is easy to configure and the phones work great |
| The platform runs without much need for interaction |
| Excellent solution for legacy Mitel customers |
| Has some good features that business like to have-voicemail to email is great |
| It does everything a phone system should do |
| I would recommend to others." |
| Cons |
|---|
| The biggest problem with this software is that it's very unreliable |
| Call notes regularly get lost |
| For example, I will go to put a call on hold and it will display an error |
| Eventually I can put the call on hold, but it can get frustrating if I have a customer waiting |
| For now I do't think there's anything missing in this software |
| Their support has become horrible |
| Their customer support portal is not user friendly." |
GoTo Connect
| Pros |
|---|
| Its is a good option for manage calls, and have great functionalities to acelerate the process |
| GoToConnect has been super helpful since I have been away from my office phone for months |
| The ability to have staff work from home was a huge help |
| While the onboarding process was intense, GTC staff were there at every step to help |
| Pros of using Go To Connect excellent reliability." |
| Cons |
|---|
| The app does not work very well for which I depend on it greatly being out of the office so I had to modify and my a second number for my phone to have it forwarded to it |
| Overall experience with Jive has been horrible |
| I wouldn't recommend this company to my worst enemies |
| We used them for VOIP services not only for our company but for several others |
| Our experience with Jive by LogMeIn was horrible across the board |
| I have never been so dissatisfied with a company in my life |
| The customer service is the worse." |
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