MiCloud Connect vs TurboMeeting

Side-by-side comparison of features, reviews, pricing and more

MiCloud Connect

Category: Communicationg Tool
Industries: Education, Busines, Communication

Pricing

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TurboMeeting

Category: Communicationg Tool
Industries: Education, Busines, Communication

Pricing

TurboMeeting HD Video Conferencing Servers, $795

TurboMeeting All-in-One Collaboration Servers, $1,795

TurboSupport Remote Support Servers, $395

TurboSupport Remote Access Servers, $395

TurboSupport Remote Support & Access Servers, $495

TurboMeeting HD End Points for Conference Rooms, $2,995

20M+ Downloads
5/5

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MiCloud Connect reviews

I'd say we've had a seamless integration of ShortTel at our firm. I love the added features and how easy they are to use. Fits very well in my day-to-day operations.

- Julie G. Communications Specialist

Great solution for dispersed call centers with complex organization. Enables us to manage the entire call process, but did not communicate well with our other data strategies.

- ris E. BI Manager

I've been using this system for years and overall I'm satisfied, it would just be great if they could fix some of those glitches.

- Alex C. Sales Manager

TurboMeeting reviews

I like how quickly turbo meeting allows be to receive IT help

- Brittney V.

Turbo meeting allows the tech team so fix my computer with ease. I like that there is a desktop shortcut so I don’t have to go through the internet.

- Brittney V. Product Advisor

Ease of use when calling customers up for training sessions

- Tony F. Parts Specialist

Pros & cons

MiCloud Connect

Pros
The software is easy to configure and the phones work great
The platform runs without much need for interaction
Excellent solution for legacy Mitel customers
Has some good features that business like to have-voicemail to email is great
It does everything a phone system should do
I would recommend to others."

Cons
The biggest problem with this software is that it's very unreliable
Call notes regularly get lost
For example, I will go to put a call on hold and it will display an error
Eventually I can put the call on hold, but it can get frustrating if I have a customer waiting
For now I do't think there's anything missing in this software
Their support has become horrible
Their customer support portal is not user friendly."

TurboMeeting

Pros
The performance is fast and the image quality is excellent
One nice little function worth to mention is it allows you to redirect your attendees to your website at the end of each session
TurboMeeting is very reliable and R*HUB is a great technology partner
My biggest use of Turbo Meeting is using it to allow our software vendor to share screens with me and being able to allow them to troubleshoot when neccessary
A reliable and feature rich choice for conferencing and support."

Cons
Sometimes we face problems with voice quality during sessions, especially long distance customers
Also, we are facing problem from Mac system
I have also had to reboot the appliance a few times, due to no response on the network
But no more often than once every 2 to 3 months
Too much information in calendar
It gets confusing for the team with too many options
I don't think this is necessarily a problem specific to TurboMeeting though
The user on the other end is generally the real problem."

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