Mopinion vs Google Chat

Side-by-side comparison of features, reviews, pricing and more

Mopinion

Category: Communication Tools
Industries: Education, Communication, Business, Marketing

Pricing

Growth

$ 229 /month

Turbo

$ 579 /month

Google Chat

Category: Communication Tools
Industries: Business, Education

Pricing

Free

20M+ Downloads
5/5

#1 in Magazines & Newspapers

Speechify is the #1 audio reader in the world. Get through books, docs, articles, PDFs, email – anything

you read – faster.

Sir Richard Branson

Speechify is absolutely brilliant. Growing up with dyslexia this would have made a big difference. I’m so glad to have it today.

Sir Richard Branson

Mopinion reviews

In order to come up with valid ideas that move the site forward, I believe 80% of the effort is simply to listen to your customers. They talk to you through their actions, interactions, engagements and other data they leave behind. However, this can leave room for interpretation as well as emotions being hard to track. This is why we need a way to get in touch with our consumer, so we can answer the “why” to the “what”

- Davy Schuyt CRO Manager at Calvin Klein

We found that these indicators were not necessarily suitable for (operationally) driving customer satisfaction on our website and that we could go further in collecting feedback online. For this reason, we decided to implement the Mopinion tool

- Nicolas Haese Customer Experience Manager at Leroy Merlin

We received positive lessons from the survey results. We have received feedback and requests, some of which we have already implemented. It’s really nice that some interesting requests from customers have been brought to our attention through the integration of Mopinion surveys.

- Sebastian Flach United News Network

Google Chat reviews

This replacement for Hangout and Allo is sub par at best. I can't manually delete messages like I can with any other app. I also have to manually open each image one at a time to both send and view instead of selecting multiple to upload or swiping between images that were sent. This feels like a junior ancillary project from Google instead of a well fleshed out and developed app. It's predecessors we're superior. That being said, I do like the ability to multi emoji react to a message.

- Alex

Nice update for Google Hangouts which is going away at any time. Hangout's used to be nearly an all in one for communication, but Google stripped a lot of the functionality for no particular other than they were introducing other apps that ended up dying on the vine. This is the replacement. Fairly basic, functional and the UI is slightly better than Hangout's. I hope Google continues to work with it instead of letting it go after 6-12 months. Right now I like it.

- Rob W

Again, updates have fixed nothing about this terrible app. Stay away from this if you have any other alternatives. Very buggy and dropped notifications. Unable to go direct video call in app, requires a separate app. Too much friction. Unable to open URLs in a separate browser, links open up in the app, which is a dumb idea.

- Hoanglong Nguyen

Pros & cons

Mopinion

Pros
It's easy to iterate and improve your feedback system
Specially the option to customize the design helped us a lot to gain more responses
Also the dashboard, wich you can adjust manually, is very nice
The forms are very easy to set up and customize
We're able to get specific feedback from our users and the ability to attach a screenshot is an added bonus
Very good feedback tool for standard situations."

Cons
What you buy is the tool, but not the advice
There is no personal coach or someone who sets up a plan with you, but that was something we knew on forehand
You have to constantly rebuild your dashboard as they get destroyed at each connection
I need always to double-check the results and results are randomly displayed
As a SAAS company, we need to track and analyze our NPS
MOPINION as all the features we are looking for, but I suspect they have no tech team and the support is extremely poor
The platform so unstable and doesn't display properly the results, destroy the dashboards or gives random results."

Google Chat

Pros
Create internal/operational efficiencies
Enhance decision making
Improve business process agility.

Cons
Text boxes have an aggravating way of resizing itself
Inability to dock the conversation list
Conversations can jump around quite often.

What is Speechify?

Speechify is one of the most popular audio tools in the world. Our Google Chrome extension, web app, iOS app, and Android app help anyone listen to content at any speed they want. You can also listen to content in over 30 different voices or languages.

How can Speechify turn anything into an audiobook?

Speechify provides anyone with an audio play button that they can add on top of their content to turn it into an audiobook. With the Speechify app on iOS and Android, anyone can take this information on the go.

Learn more about text to speech online, for iOS, Mac, Android, and Chrome Extension.

Speechify is the #1 audio reader in the world

Get through books, docs, articles, PDFs, email – anything you read – faster.

4.6/5

20M+ downloads

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