Mopinion vs zapptales

Side-by-side comparison of features, reviews, pricing and more

Mopinion

Category: Communication Tools
Industries: Education, Communication, Business, Marketing

Pricing

Growth

$ 229 /month

Turbo

$ 579 /month

zapptales

Category: Communication Tools
Industries: Business, Education

Pricing

Free

20M+ Downloads
5/5

#1 in Magazines & Newspapers

Speechify is the #1 audio reader in the world. Get through books, docs, articles, PDFs, email – anything

you read – faster.

Sir Richard Branson

Speechify is absolutely brilliant. Growing up with dyslexia this would have made a big difference. I’m so glad to have it today.

Sir Richard Branson

Mopinion reviews

In order to come up with valid ideas that move the site forward, I believe 80% of the effort is simply to listen to your customers. They talk to you through their actions, interactions, engagements and other data they leave behind. However, this can leave room for interpretation as well as emotions being hard to track. This is why we need a way to get in touch with our consumer, so we can answer the “why” to the “what”

- Davy Schuyt CRO Manager at Calvin Klein

We found that these indicators were not necessarily suitable for (operationally) driving customer satisfaction on our website and that we could go further in collecting feedback online. For this reason, we decided to implement the Mopinion tool

- Nicolas Haese Customer Experience Manager at Leroy Merlin

We received positive lessons from the survey results. We have received feedback and requests, some of which we have already implemented. It’s really nice that some interesting requests from customers have been brought to our attention through the integration of Mopinion surveys.

- Sebastian Flach United News Network

zapptales reviews

Interesting concept, but missed the mark, uploaded couple years worth of chat with videos, pictures, voice... took an hour or 2 to complete only to be told that the pictures videos and voice I would have to add manually, which defeats the purpose of the app. Hopefully they figure it out in the future, but right now unless you're doing a short chat and easily can upload the videos and voice..not worth the time .

- Mark G

This product is top quality - a beautiful book has been received. The communication from the team was excellent also - very prompt replies to all questions. App was easy to use and this gorgeous book documents our love story. Would unhesitatingly recommend.

- Dill

In all honesty, I found this all a bit average. The app only allows you to do so much and it really needs to be done on a desktop. You have no freedom in making the text bigger or moving the whatsapp message around to space it out - so instead everything was squeezed onto 28 pages and then i had 16 pages or so of blankness. When the book arrived in the post it had been stuffed into the packaging as the front cover and the first 5 or so pages was bent over. It is what it is, but far from impressed and won't use again. On a side note, I wasn't even going to write a review but Zapptales emailed me asking for one...there you go.

- Tim Goodchild

Pros & cons

Mopinion

Pros
It's easy to iterate and improve your feedback system
Specially the option to customize the design helped us a lot to gain more responses
Also the dashboard, wich you can adjust manually, is very nice
The forms are very easy to set up and customize
We're able to get specific feedback from our users and the ability to attach a screenshot is an added bonus
Very good feedback tool for standard situations."

Cons
What you buy is the tool, but not the advice
There is no personal coach or someone who sets up a plan with you, but that was something we knew on forehand
You have to constantly rebuild your dashboard as they get destroyed at each connection
I need always to double-check the results and results are randomly displayed
As a SAAS company, we need to track and analyze our NPS
MOPINION as all the features we are looking for, but I suspect they have no tech team and the support is extremely poor
The platform so unstable and doesn't display properly the results, destroy the dashboards or gives random results."

zapptales

Pros
A beautiful book has been received
Communication from the team was excellent also - very prompt replies to all question

Cons
It really needs to be done on a desktop
You have no freedom in making the text bigger

What is Speechify?

Speechify is one of the most popular audio tools in the world. Our Google Chrome extension, web app, iOS app, and Android app help anyone listen to content at any speed they want. You can also listen to content in over 30 different voices or languages.

How can Speechify turn anything into an audiobook?

Speechify provides anyone with an audio play button that they can add on top of their content to turn it into an audiobook. With the Speechify app on iOS and Android, anyone can take this information on the go.

Learn more about text to speech online, for iOS, Mac, Android, and Chrome Extension.

Speechify is the #1 audio reader in the world

Get through books, docs, articles, PDFs, email – anything you read – faster.

4.6/5

20M+ downloads

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