Side-by-side comparison of features, reviews, pricing and more
Category: Communication Tools
Industries: Education, Communication, Business, Marketing
Growth
$ 229 /month
Turbo
$ 579 /month
Category: Communication Tools
Industries: Business, Education
Free
Speechify is the #1 audio reader in the world. Get through books, docs, articles, PDFs, email – anything
you read – faster.
“Speechify is absolutely brilliant. Growing up with dyslexia this would have made a big difference. I’m so glad to have it today.“
Sir Richard Branson
In order to come up with valid ideas that move the site forward, I believe 80% of the effort is simply to listen to your customers. They talk to you through their actions, interactions, engagements and other data they leave behind. However, this can leave room for interpretation as well as emotions being hard to track. This is why we need a way to get in touch with our consumer, so we can answer the “why” to the “what”
- Davy Schuyt CRO Manager at Calvin Klein
We found that these indicators were not necessarily suitable for (operationally) driving customer satisfaction on our website and that we could go further in collecting feedback online. For this reason, we decided to implement the Mopinion tool
- Nicolas Haese Customer Experience Manager at Leroy Merlin
We received positive lessons from the survey results. We have received feedback and requests, some of which we have already implemented. It’s really nice that some interesting requests from customers have been brought to our attention through the integration of Mopinion surveys.
- Sebastian Flach United News Network
Updated: I was having some serious issues with getting notifications on android, I raised a ticket, Jeffrey was amazing, he liaised with his team & sorted this issue out, this is fully functional now, works brilliantly. Great support from Jeffrey kept me in the loop all the way through. Really helps with sales etc this app, a must have
- Jagz
Macros don't work (they populate with the literal variable names e.g. {{agent_name}}, you get randomly invisibly logged out in the background with no indication, despite still receiving notifications and having persistent toast saying you're logged in, and notifications for messages only work if you also have notifications for every single user arrival. Considering the importance of this app's use, I can firmly say this has been one of my most frustrating and disappointing user experiences.
- Ryan Heath
App is very flawed. Too many missing features. One of the feature is that Facebook and whatsapp chats disappear from the app and goes to missing tab. It diesnt have to. We can actually reply to those messages. Why they let us reply to those Facebook, WhatsApp messages on Zendesk browser version and not on App? I can understand it if it goes to misding when customer leaves a website zendesk chat. But its flawed that same happens for other chats
- Ahmed Nazeeh
| Pros |
|---|
| It's easy to iterate and improve your feedback system |
| Specially the option to customize the design helped us a lot to gain more responses |
| Also the dashboard, wich you can adjust manually, is very nice |
| The forms are very easy to set up and customize |
| We're able to get specific feedback from our users and the ability to attach a screenshot is an added bonus |
| Very good feedback tool for standard situations." |
| Cons |
|---|
| What you buy is the tool, but not the advice |
| There is no personal coach or someone who sets up a plan with you, but that was something we knew on forehand |
| You have to constantly rebuild your dashboard as they get destroyed at each connection |
| I need always to double-check the results and results are randomly displayed |
| As a SAAS company, we need to track and analyze our NPS |
| MOPINION as all the features we are looking for, but I suspect they have no tech team and the support is extremely poor |
| The platform so unstable and doesn't display properly the results, destroy the dashboards or gives random results." |
| Pros |
|---|
| Enable costumers to contact us faster |
| Enable us to solve costumers issues faster |
| .Enable the costumer satisfaction to increase. |
| Cons |
|---|
| Linking with a telephone, so the agent is only working on 1 channel at a time |
| More simplified way to create and use templates |
| Link users who may have provided us a new/different email from what we have on file for them |
Speechify is one of the most popular audio tools in the world. Our Google Chrome extension, web app, iOS app, and Android app help anyone listen to content at any speed they want. You can also listen to content in over 30 different voices or languages.
How can Speechify turn anything into an audiobook?
Speechify provides anyone with an audio play button that they can add on top of their content to turn it into an audiobook. With the Speechify app on iOS and Android, anyone can take this information on the go.
Learn more about text to speech online, for iOS, Mac, Android, and Chrome Extension.
Get through books, docs, articles, PDFs, email – anything you read – faster.
20M+ downloads
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