MyCase vs Document Control

Side-by-side comparison of features, reviews, pricing and more

MyCase

Category: Documentation Tool
Industries: Business, Marketing, Legal Files

Pricing

Basic

$39.00 1 User Per Month

Pro

$59.00 1 User Per Month

Document Control

Category: Documentation Tool
Industries: Education, Marketing, Healthcare

Pricing

Starting From:

$625.00 /month

20M+ Downloads
5/5

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MyCase reviews

I love the workflows, specifically, I love the fact that if you have to change a date within the workflow, that you don't have to manually change all of your tasks associated with it. You can recalculate the tasks based on the new date. Brilliant!

- Sharon G. paralegal

Communication. MyCase makes communicating with clients effortless. I can share documents, obtain signatures, and answer client questions in minutes.

- Sam S. Managing Attorney

I love the ease for clients and users alike. I appreciate the app for all types of phone platforms. This helps my clients in the event of an emergency.

- Traci C. Attorney

Document Control reviews

inspection proofing for all of our inspections as well as the ability to hold and maintain numerous policies and procedures.

- Bertrand B. Laboratory Manager

Overall, positive. Becoming more proficient as I become more familiar.

- Heather W. Laboratory Manager

Sometimes there are too many ways to do things, or options to do things are buried too deep. I do not like that I can not require training on minor versions of documents. Many documents I receive externally, I cannot determine how they number, and then numbering on the document does not match the MediaLab number.

- Heather F. Quality Assurance Manager

Pros & cons

MyCase

Pros
For example - we have the ability to text message with clients now, which is a great way to communicate with those client's who wouldn't otherwise use email etc
The best feature we love is the case management as it is super easy for us to retrieve the requested document as and when asked by the client
The features are awesome and they are constantly improving
I love the ability to have all my cases available via digital
I can share the documents with my clients and communicate with them via the client portal."

Cons
My only complaint is downloading data is virtually impossible
We needed to duplicate our documents and had a really hard time doing so
Even worse, they are pretending like they own their "themes" so that I cannot simply migrate my website to an affordable site
I haven't made a lot of mistakes in life, but MyCase was one of them
The reports could be easier to follow/understand
It seems all the reports would be related, but it gets confusing
So, a client with multiple cases, is an issue
Drafting of documents is horrible."

Document Control

Pros
It's been a great help to track versions and get updates out to all who need to review
The automated approval process is nice
I like that we can link to other SOP's so easily
I love how it helps us prepare for JCAHO
Our Medical Director has easy access to everything from IQCP, Policy and Procedures, Linearity and more
Love the ease of annual review and notification to staff
Can't wait until all departments are live so that we can rely on the program in it's entirety."

Cons
Sometimes the policies get assigned to the wrong techs and it's a bit of a pain to get that straightened out
Some users have complained about the blurriness of the text (it's not as clear as our former software)--I'm not sure if this was affected by the upload speed or what contributed to this
The user interface is extremely confusing
More emphasis needs to be put on which division you are in
Also, I have problem giving permission to the Managers for biennial review of their department procedure manual."

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