MyCase vs DocuSign CLM

Side-by-side comparison of features, reviews, pricing and more

MyCase

Category: Documentation Tool
Industries: Business, Marketing, Legal Files

Pricing

Basic

$39.00 1 User Per Month

Pro

$59.00 1 User Per Month

DocuSign CLM

Category: Documentation Tool
Industries: Marketing, Business, Education

Pricing

Contact for Pricing

20M+ Downloads
5/5

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MyCase reviews

I love the workflows, specifically, I love the fact that if you have to change a date within the workflow, that you don't have to manually change all of your tasks associated with it. You can recalculate the tasks based on the new date. Brilliant!

- Sharon G. paralegal

Communication. MyCase makes communicating with clients effortless. I can share documents, obtain signatures, and answer client questions in minutes.

- Sam S. Managing Attorney

I love the ease for clients and users alike. I appreciate the app for all types of phone platforms. This helps my clients in the event of an emergency.

- Traci C. Attorney

DocuSign CLM reviews

Overall, the features and functionality of SpringCM has been very useful since it provides a centralized location for the storage of contracts. What I like most about the software is that It provides collaboration across users. It allows users to request for document review or creation with just a single push of a button.

- Alyssa Gabrielle S. Test Engineering Analyst

It has provided a seamless way for our staff to manage contracts and documents. It has saved us time and helped us to organize our processes.

- Becky B. Data Quality Administrator

I started working for a company that had already purchased the SpringCM license, but no one in the organization was familiar with it or really used it. After some training by the great SpringCM team I really love having a real contract management tool that integrates with SalesForce.

- Georgina M. Corporate Attorney

Pros & cons

MyCase

Pros
For example - we have the ability to text message with clients now, which is a great way to communicate with those client's who wouldn't otherwise use email etc
The best feature we love is the case management as it is super easy for us to retrieve the requested document as and when asked by the client
The features are awesome and they are constantly improving
I love the ability to have all my cases available via digital
I can share the documents with my clients and communicate with them via the client portal."

Cons
My only complaint is downloading data is virtually impossible
We needed to duplicate our documents and had a really hard time doing so
Even worse, they are pretending like they own their "themes" so that I cannot simply migrate my website to an affordable site
I haven't made a lot of mistakes in life, but MyCase was one of them
The reports could be easier to follow/understand
It seems all the reports would be related, but it gets confusing
So, a client with multiple cases, is an issue
Drafting of documents is horrible."

DocuSign CLM

Pros
Great professional services
Responsive account reps
Our finance/contract team love it
They are able to better track contracts throughout that process
SpringCM has been a great solution for contract organization for our company
A great step in the right direction
You can tell this company cares about improving."

Cons
I started working for a company that had already purchased the SpringCM license, but no one in the organization was familiar with it or really used it
We were previously missing key dates (expiration, renewal, termination, etc.) for contracts
The main frustration I have is that I forget not to double click and then I have to reload the page in order to see the file I want to look at
For some reason, the roll out of the software has taken years instead of months
I dont know if that is a problem with the Spring CM team or our internal team."

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4.6/5

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