MyCase vs SuiteFiles

Side-by-side comparison of features, reviews, pricing and more

MyCase

Category: Documentation Tool
Industries: Business, Marketing, Legal Files

Pricing

Basic

$39.00 1 User Per Month

Pro

$59.00 1 User Per Month

SuiteFiles

Category: Documentation Tool
Industries: Marketing, Business, Financial

Pricing

Semi-Suite

$ 25 Per Month Per User

Super Suite

$ 45 Per Month Per User

20M+ Downloads
5/5

#1 in Magazines & Newspapers

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MyCase reviews

I love the workflows, specifically, I love the fact that if you have to change a date within the workflow, that you don't have to manually change all of your tasks associated with it. You can recalculate the tasks based on the new date. Brilliant!

- Sharon G. paralegal

Communication. MyCase makes communicating with clients effortless. I can share documents, obtain signatures, and answer client questions in minutes.

- Sam S. Managing Attorney

I love the ease for clients and users alike. I appreciate the app for all types of phone platforms. This helps my clients in the event of an emergency.

- Traci C. Attorney

SuiteFiles reviews

It has made running my business so much easier having everything in the one place and having browser access makes it much easier and i love the look of it and how easy it is to find what you want. I am inlove with suitefiles

- Tracey O. Director

Really happy with it as a product very little downtime and very helpful and responsive to support issues.

- Alice S. Director

The SuiteFiles integration with Xero Practice Manager is seamless. It allows me to create client folder structures with a couple of clicks, and easily save documents into those folders using SuiteDrive. I can save emails from Outlook into SuiteFiles folders with just a few clicks. That's just a couple of things, it saves me time and angst every single day.

- Maggie M.

Pros & cons

MyCase

Pros
For example - we have the ability to text message with clients now, which is a great way to communicate with those client's who wouldn't otherwise use email etc
The best feature we love is the case management as it is super easy for us to retrieve the requested document as and when asked by the client
The features are awesome and they are constantly improving
I love the ability to have all my cases available via digital
I can share the documents with my clients and communicate with them via the client portal."

Cons
My only complaint is downloading data is virtually impossible
We needed to duplicate our documents and had a really hard time doing so
Even worse, they are pretending like they own their "themes" so that I cannot simply migrate my website to an affordable site
I haven't made a lot of mistakes in life, but MyCase was one of them
The reports could be easier to follow/understand
It seems all the reports would be related, but it gets confusing
So, a client with multiple cases, is an issue
Drafting of documents is horrible."

SuiteFiles

Pros
The best cloud-based DM system with the benefits of Sharepoint
It has made running my business so much easier having everything in the one place and having browser access makes it much easier and i love the look of it and how easy it is to find what you want
Really happy with it as a product very little downtime and very helpful and responsive to support issues
Document signing with auto saving back to the initial folder is fantastic
The new pdf editor is looking to be a great addition."

Cons
I can't think of a single thing we dislike about this software
Can get difficult to navigate if you don't set up your folders well
The only real issue we have is that all team members have the same access and permissions, which is dangerous in our new data breach reporting world
Upgrade of system, need to upgrade all users, rather than individuals (Prefer to Upgrade Management team only), few error codes, titling of emails can be frustrating."

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4.6/5

20M+ downloads

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