Namely vs Reviewsnap

Side-by-side comparison of features, reviews, pricing and more

Namely

Category: Performance Management Tool
Industries: Marketing, Financial, Technology, Business

Pricing

Namely charges $12 per month per employee for its basic service

Reviewsnap

Category: Performance Management Tool
Industries: Marketing, Financial, Technology, Business

Pricing

Starting at $3,040per year

20M+ Downloads
5/5

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Namely reviews

Overall, I am very satisfied with the software. It has made the HRM of our corporation more convenient & effective.

- Abu K.

We initially chose Namely in order to outsource / automate more of our total HR management and Namely had positioned themselves as total HR management. While the payroll onboarding, setup and execution was relatively easy, it was quite painful to set up and distribute HR policies or get any substantive value from the additional HR consulting that we had paid for. At the end, when we realized that some of our state quarterly taxes had not been properly filed or submitted, we chose a different platform.

- Hamid G.

Friendly support staff, easy to get set-up, many self-service tools and customizations and always improving. I am very happy with Namely.

- Asher P.

Reviewsnap reviews

We are very new to using Reviewsnap. We are just finishing up our very first review cycle with the software. Our contract said we would be trained as administrators but I do not really feel like that occurred. Basically a person from your company just clicked through screens and told us (very quickly) what they do when we first signed on the dotted line....but most people do not learn well from that method. I am more of a doer myself. Also, we were told that Reviewsnap implementation rep would build everything but again, that isn't entirely true...I spent a significant amount of time customizing and testing before we went live and our rep had nothing to do with that work. Part of that was because we were also needing to rebuild our performance review process to transition to paperless...but I felt very alone in that work and learned a lot the hard way through mistakes and making corrections. Our HR department could have never done this work for themselves...they do not have an IT background like I do. If I had not been involved in this project with them, I am not sure our review instruments and approval path would have been very good.

- Lori F.

Since I only have a need to use this software once a year, I don't think I can be too much of a critic. It works for how I need it, which is all I can really ask for!

- Lindsey H.

As a small organization with many staff who frequently travel, we sought a system that was simple, intuitive and available 24/7. We reviewed many systems, big and small and almost settled on a product, but then found out about Reviewsnap. Both vendors gave us access to test environments where we were able to compare coverage, ease of setup and get a sense of the training required. Reviewsnap won hands down - very easy to set up, minimal training required, and all our priority requirements - fairly standard - were covered in their product. Employee profiles and job descriptions, competency and other review sections with lots of flexibility for overall design, ratings, comments, option to select from stock examples or use our own; integrated ongoing management of work and professional development goals, a great 'journaling' feature for keeping track of accomplishments through the year or for giving kudos to colleagues; automated notifications for deadlines and digital signatures. If users do need help, there is a small, onsite set of user manuals, workflow diagrams, etc. We added links to our performance review policies, etc on our Reviewsnap "Welcome page". Once our own system was set up, our Reviewsnap rep trained the 2 groups (employees/supervisors) via short webcast and the recordings are now permanently available to walk new staff through the site in under 10 minutes. Most notably, our customer service rep (same person over the last 3 years) has been absolutely exceptional. Her turnaround time is usually within a couple hours, responses are always helpful, short and and to-the-point, and if another service department is ever needed, she coordinates that. I also very much appreciated working through the trial period with a company that allowed us to work at our own pace without pressuring us to make a quick purchase. That flexibility helped assure we had the time needed to select the right product. Reviewsnap listens to their customers and keeps improving the product without inflating the cost.

- Mary P.

Pros & cons

Namely

Pros
I can very easily get in and use the system for anything HR related
It also has some nice social features like a timeline of employee events with the ability to comment and like
The payroll, HRIS, and benefits functionality is very good
We like the tracking of paid time off and performance reviews best
I also love the reporting options."

Cons
Customer service will forget about you and I hate that you do not have a dedicated rep, even at a large size, but simply a main support email
Waste of money if you have more than 10 employees
Some of the locations for things seem a bit odd
We had signed up previously but then ended up with another broker as many errors occurred in our benefits management and lack of commutation with our broker."

Reviewsnap

Pros
Trigger automatic reminders for review completion.Organize feedback in specific areas of focus.Quickly view team members that are due for review
Great UX.

Cons
Cleaner, simpler dashboard.Shorter default reviews
Currently very long.Ability to increase company co-brand.

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