Namely vs SentricHR

Side-by-side comparison of features, reviews, pricing and more


Category: Performance Management Tool
Industries: Marketing, Financial, Technology, Business


Namely charges $12 per month per employee for its basic service


Category: Performance Management Tool
Industries: Marketing, Financial, Technology, Business


$2.50 per check

Starting $2 per month per employee

20M+ Downloads

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Namely reviews

Overall, I am very satisfied with the software. It has made the HRM of our corporation more convenient & effective.

- Abu K.

We initially chose Namely in order to outsource / automate more of our total HR management and Namely had positioned themselves as total HR management. While the payroll onboarding, setup and execution was relatively easy, it was quite painful to set up and distribute HR policies or get any substantive value from the additional HR consulting that we had paid for. At the end, when we realized that some of our state quarterly taxes had not been properly filed or submitted, we chose a different platform.

- Hamid G.

Friendly support staff, easy to get set-up, many self-service tools and customizations and always improving. I am very happy with Namely.

- Asher P.

SentricHR reviews

Their customer service. They are very responsive, quick, and knowledgeable. When we were looking for HRIS and payroll software in 2016, I wanted one where you had a dedicated representative instead of a call center type customer service. I had the philosophy of "if everyone can help you, then no one can" and if you have repeat issues, you just have to restart it all with whichever rep you are talking to. Well, Sentric had a dedicated rep structure at the time. However, in early 2017, they switched from a dedicated rep model to a case system that assigns your issue to the best Product Support analyst right off the bat. I was not pleased when I found out. But after doing it for over a year, I really like it overall. I am working directly (most of the time) with the person who will work on the problem and fix it (which means less mistakes and less waiting). I also like their customer hub where I can go to try to learn something new or figure things out before a submitting a case.

- Brandon M.

I like the Time Administration piece, allowing our employees to clock in/out, tie to their absences and leave plans, and be signed electronically by the employee/managers. It's been a huge time saver on my end, coming from a very manual time card process.

- Emma O.

When things go wrong they have a hard time figuring them out. Right now I am having an issue with the Projects and tasks codes that are inactive but you can still see them in the kiosk and they haven't been able to fix this since March 5. They have many reports but nothing you would use - nothing that gives a manager the days each employee has taken, is scheduled and what is left. Right now the vacation tracking for each employee on the home page is wrong and no one informed us until I put a ticket in asking about it. There are always issues with the tracking of Paid Time Off and they can't really give you a firm answer on why it happens they just tell you how to fix it which I already know but I can't tell if it is wrong unless I go in and check everyone periodically, which is crazy. I even met with my Sales Rep, Karl Bayer in March and went over all they issues - he was going to put the list together and get back to me on a game plan in the next few days but never heard from him and even followed up several times. The Onboarding was so difficult our HR Department went to another provider.

- Diane L.

Pros & cons


I can very easily get in and use the system for anything HR related
It also has some nice social features like a timeline of employee events with the ability to comment and like
The payroll, HRIS, and benefits functionality is very good
We like the tracking of paid time off and performance reviews best
I also love the reporting options."

Customer service will forget about you and I hate that you do not have a dedicated rep, even at a large size, but simply a main support email
Waste of money if you have more than 10 employees
Some of the locations for things seem a bit odd
We had signed up previously but then ended up with another broker as many errors occurred in our benefits management and lack of commutation with our broker."


The software has a nice appealing layout
It is easy to use
Easy to navigate.

The reports are difficult to learn and run and limited in the fields
Not being able to transfer from one company to another
The system does not keep track of terminated employees.

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