Side-by-side comparison of features, reviews, pricing and more
Category: Communicationg Tool
Industries: Education, Busines, Communication
Essential
$18.95
/user/mo
Professional
$22.95
/user/mo
Enterprise
$32.95
/user/mo
Category: Communicationg Tool
Industries: Education, Busines, Communication
Free
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Sir Richard Branson
Overall, our company has been extremely pleased with Nextiva. We have had very minimal issues (most attributed to internet woes on our end) and the cell phone integration and app work flawlessly. We are often out of office/town and being able to take calls for our customers with such clarity and function has been great! Customer service is very quick to address any issues and help get you up and running in no time. Everyone we've dealt with has always been extremely courteous and very professional. The quality of our calls is very crisp and clear and we are extremely pleased to be a Nextiva Customer!
- Chelsey W. Office Manager/Administrator
I like the great connectivity that Nextiva provides our team. When calls come in, they are immediately routed to the correct individuals. If there are network issues, the app warns us to move over to call forwarding. This is very helpful for our team to make sure our customers receive great service.
- Jake F. Director of Sales/Marketing; Project Manager
Mostly, I like that it works. I don't get complaints from my people like I did with our previous Dialpad system. Free high-quality desk phones was a juice bonus. Not a difficult system to learn or use as a user.
- Gregg C. VP
I work from home, so I'm always looking for ways to collaborate with others. I don't have a lot of money to spend on these things, but FreeConferenceCall.com has been an amazing resource for me. It's free, so I can use it with my team and clients whenever I want.
- Raviteja S. Digital Marketing Manager
It's very user friendly to access. I've been able to give simple instructions to a few non-tech people that were involved with the conference calls. I have used both at work and with a local cat rescue that I volunteer with to do virtual phone calls, especially during COVID when not easy to meet in person. Highly recommend.
- Danielle N. Project Administrator
It is very easy to use and one does not have to download an application for it which is very convenient and on the top of it, it is free of cost.
- Shivam K. Wordpress Developer
| Pros |
|---|
| Overall our experience with Nextiva has been pretty good |
| Very good the addons make the entire service worth it, if you are big on video meetings and have not use the included Amazon Chime then you have never used the best |
| Phone service was reliable and call quality was good |
| Using Nextiva we have reduced are phone bill, increased control over our phone system and added the ability to use the phone app." |
| Cons |
|---|
| I spent days asking to fix things but each time more problem and more things did not work |
| We were running in circles with the problems |
| The phone system was with a lot of technical problems |
| Auto attendant not working, CRM not working, SMS not working |
| Service is spotty, Calls get dropped, Phones disconnect from service, Voice Packets get lost |
| Forever ongoing contract auto-renewals without notifications to the client |
| We didn't even let users know they could login--it's that bad |
| The cost of their service just cannot compete with the rest of the market." |
| Pros |
|---|
| I have loved that this is a free software allowing for screenshares (with lots of other features) |
| I'm really excited to explore it thoroughly |
| I'm very happy - have always been very happy with Free Conference Call, it's always there as a backup |
| I like the fact that this is a free software that allows multiple people to join either by computer or phone |
| It is super easy and reliable |
| It is perfect for meetings with multiple people." |
| Cons |
|---|
| This was a problem for us because half of our staff members were unable to be part of the call |
| We were able to make a second call and repeat our meeting, but it was more work than necessary |
| Since COVID we have had problems getting thru to system |
| Also when participants drop off it beeps and cuts out for a few seconds |
| This was very disappointing and extremely inconvenient |
| We are having to issue refunds, and reschedule |
| We had severe difficulty being able to call into meetings on or just after the hour |
| I had multiple instances where I tried to call in 10+ times with no success and I was not the only one." |
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