Side-by-side comparison of features, reviews, pricing and more
Category: Communicationg Tool
Industries: Education, Busines, Communication
Essential
$18.95
/user/mo
Professional
$22.95
/user/mo
Enterprise
$32.95
/user/mo
Category: Communicationg Tool
Industries: Education, Busines, Communication
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Speechify is the #1 audio reader in the world. Get through books, docs, articles, PDFs, email – anything
you read – faster.
“Speechify is absolutely brilliant. Growing up with dyslexia this would have made a big difference. I’m so glad to have it today.“
Sir Richard Branson
Transitioning from on-prem VOIP to a hosted solution like Nextiva was a breath of fresh air. No longer need to worry about secondary VOIP servers and connections and can focus solely on Internet circuits at all our locations. We saved a lot of money after completing the transition.
K GrasmeyerNextiva is a platform that brings communications together with business applications, intelligence, and automation. This helps businesses communicate and build deeper connections with their customers. The platform brings all communication channels voice, video, collaboration, SMS, chat, and surveys together in one place. This helps businesses access the information they need to drive business results. Intelligence and automation are built in, so you can focus on helping customers.
It's fairly simple to set up and you can even apply the script via GTM if you're not that technically savvy. The customer service is also top notch and you never have to wait on hold for too long before someone picks up. Recently Response Tap were more than happy to come to our agency and run a training session too, which was especially useful for new starters.
Kieran L.By allowing marketers to connect the customer journey to the phone call, and call centres to start the conversation where the online journey left off, ResponseTap's Call Intelligence helps businesses optimise campaigns, maximise sales and improve the customer experience. Over 1,600 brands use ResponseTap to reveal the campaigns, channels and keywords that make customers pick up the phone – with customers including Aviva, Virgin Money, Hiscox, Wickes and WhatCar? ResponseTap came about over a few beers in a university bar, and a conversation about the disconnect between online and offline customer journeys. Within two years, the first campaign-level tracking project in Europe to be integrated with Google Analytics was launched. And two years later, visitor-level tracking was live. The business had 100 customers and ResponseTap had joined the Telegraph's Tech Start-Up 100 most promising technology start-ups in Europe. In 2021 ResponseTap became part of Infinity. This coming together has meant customers can now benefit from Infinity's advances in call tracking and speech analytics and enjoy a stronger suite of products and features.
Overall, our company has been extremely pleased with Nextiva. We have had very minimal issues (most attributed to internet woes on our end) and the cell phone integration and app work flawlessly. We are often out of office/town and being able to take calls for our customers with such clarity and function has been great! Customer service is very quick to address any issues and help get you up and running in no time. Everyone we've dealt with has always been extremely courteous and very professional. The quality of our calls is very crisp and clear and we are extremely pleased to be a Nextiva Customer!
- Chelsey W. Office Manager/Administrator
I like the great connectivity that Nextiva provides our team. When calls come in, they are immediately routed to the correct individuals. If there are network issues, the app warns us to move over to call forwarding. This is very helpful for our team to make sure our customers receive great service.
- Jake F. Director of Sales/Marketing; Project Manager
Mostly, I like that it works. I don't get complaints from my people like I did with our previous Dialpad system. Free high-quality desk phones was a juice bonus. Not a difficult system to learn or use as a user.
- Gregg C. VP
I like the ability to be able to create the tracking numbers attributed to different campaigns and it's easy enough to track how they're doing
- Chelsey H. Digital Marketing Manager
Very easy to set up new tracking numbers and equally easy platform to use! The reports are very insightful too and easy to download and understand.
- Panos G. Account Executive
Great to use with our print campaigns- newspaper/magazine. Easy set up and easy use! Would recommend highly.
- Poppy Ellen E. Planning Executive
Pros |
---|
Overall our experience with Nextiva has been pretty good |
Very good the addons make the entire service worth it, if you are big on video meetings and have not use the included Amazon Chime then you have never used the best |
Phone service was reliable and call quality was good |
Using Nextiva we have reduced are phone bill, increased control over our phone system and added the ability to use the phone app." |
Cons |
---|
I spent days asking to fix things but each time more problem and more things did not work |
We were running in circles with the problems |
The phone system was with a lot of technical problems |
Auto attendant not working, CRM not working, SMS not working |
Service is spotty, Calls get dropped, Phones disconnect from service, Voice Packets get lost |
Forever ongoing contract auto-renewals without notifications to the client |
We didn't even let users know they could login--it's that bad |
The cost of their service just cannot compete with the rest of the market." |
Pros |
---|
Reporting |
Traffic source call tracking & recording |
Integration with most of CMS |
Cons |
---|
Compatibility with conference software like Hangouts |
Desktop application not available |
More training resources. |
Speechify is one of the most popular audio tools in the world. Our Google Chrome extension, web app, iOS app, and Android app help anyone listen to content at any speed they want. You can also listen to content in over 30 different voices or languages.
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