NinjaOne vs OutboundEngine

We have been using another RMM for two years without being able to handle some basic functions well. Then we tried Ninja. Ninja is easy to use, with a low learning curve and solves important problems smoothly. Excellent patch management and simple script creation. High availability of information in the Dojo user community. Excellent mobile application. Last but most important, unlimited technical support included, even for learning, even in our language. This is priceless.

- Stefano G.

NinjaOne already offers many useful settings out-of-the-box by default. As soon as a client or server has been deployed, you can enjoy the benefits directly. With other providers, you first have to configure in a complicated way how the software should behave.

- Lucas G.

The Teamviewer licensing bundled in saved us a fortune, and when the virus hit the world, all of our users were easily able to access their desktops from home machines, laptops, tablets... all without a lot of fuss and bother. The integrated Antivirus and remote automated patching was just icing on the cake. As a new edit, I would add that Teamviewer has created some stumbling blocks since this first review, but NinjaOne is still a great solution.

- Bill H.

"Another Company that Makes it Hard to Cancel or Terminate" What do you like best about OutboundEngine? The actual reps trying to help you set up your account are very helpful. For folks wanting to really work their sphere and database for referrals, etc., this product has potential. But watch out for the corporate trickery. Review collected by and hosted on G2.com. What do you dislike about OutboundEngine? Despite giving written notice in Nov 2021 that I did not wish to renew in Summer 2022 they came up with a lame excuse on how I had to reach out again closer to the end of my contract. And, of course they couldn't mark my account for non-renewal BUT they can certainly click a button for autopay each month. Be wary and hope that if you try this product that you never need to cancel it because they will screw you for their own benefit. I Review collected by and hosted on G2.com. What problems is OutboundEngine solving and how is that benefiting you? I never got into Outbound Engine much because my business approach changed shortly after signing up to focus on growing the brokerage rather than my sphere or team contacts. I communicated that with an account rep very early on but it seems their management won't recognize those taped phone calls or written emails because it wasn't close enough to my contract expiration date.

- Kerri K.

"Outbound engine offers great professional service. I feel very confident with their content" What do you like best about OutboundEngine? Every three days social medial posts go out and every ten days a newsletter goes out. The content is very good. I also the folks follow up very well. Review collected by and hosted on G2.com. What do you dislike about OutboundEngine? Paying for it. It is a good program and worth the money. Review collected by and hosted on G2.com. What problems is OutboundEngine solving and how is that benefiting you? No sure if I have any problems. But what they do is keep me on my social media and they get an email newsletter out so I don't 't need to worry about spending time on it.

- Chic C.

"Love them!" What do you like best about OutboundEngine? I love the feedback I get from people about the content; very interesting. I have the BEST Support Agent Amanda- she is extremely helpful and keeps my account up to speed. Review collected by and hosted on G2.com. What do you dislike about OutboundEngine? They don't post on the Instagram platform. It would be amazing if they would add that. Review collected by and hosted on G2.com. What problems is OutboundEngine solving and how is that benefiting you? Keeping in front of my clients with amazing content. The ease of not worrying a about what to post.

- Maria F.