Nintex vs SharpSpring

Nintex Workflow Cloud is used for several back-office processes such as manually routing insurance change requests (endorsements) to various groups for creation, approval, and distribution. Additionally, NWC was used extensively to allow for cataloging and storing claims materials including integration to cloud storage providers for document storage and retrieval. Another significant use-case for us was creating an Invoice approval process with conditional approval steps required based on department, invoice amount, etc.

- Ken Terrell

Nintex is very good in automate manual actions in SharePoint Online with documents and/or list items. Especially in combination with the use of Nintex Forms. For example, start a workflow when a user has submitted a document with a specific option enabled which will inform other users and send the document to different stakeholders. Another example is the way that approval workflows work and can easily be adjusted to the needs of the customer. If you want to build a whole new application (with custom actions) then Nintex is not the tool you need.

- Theo Clement

Nintex Process Platform is being used in our organization to automate business processes, from simple approval workflows to complex and multiple scenario applications that check for several conditions and edit several fields in the list or library. As part of the SharePoint support team, we provide basic consultation and troubleshooting services to our end users.

- Michael John Laporga

SharpSpring listens to its clients and provides an easy to use CRM. When I have a question, they have the answer! I enjoy my CRM experience with SharpSpring.

- Freddy M.

At first, I was hesitant to jump on board with SharpSpring as I have used the bulkier parent company software from Constant Contact and did not love... I thought this would be similar and I was already familiar with HubSpot's array of marketing automation applications; however, I was a little wrong! I still prefer HubSpot for larger, more profitable or sizable I guess I should say, companies. For my non-profit and social enterprise ventures, however, it is actually very much aligned to the effectiveness as the aforementioned competitor but for half the price. I like that I can get detailed analytics while setting up true smart content triggers for pre-existing materials in a way that makes sense and is strategic for my audience at the right time in the right way.

- Brittany L.

Started out fine until we realized that all the report data within SharpSpring was false. We understand that data accountability is an issue in the marketing automation industry as a whole, but SharpSpring is especially terrible at this. The fact that upper management in IT recognizes that email report data is different between what's in SharpSpring email reports, what's in SharpSpring Life Of The Lead, and what's in the exported email report excel list and subsequently admits that none of it is entirely correct is beyond me. The software is meant to provide genuinely insightful feedback to track user activity and potential conversions, however, the development team.

- Chris F.