Nintex vs Whatagraph

Nintex Workflow Cloud is used for several back-office processes such as manually routing insurance change requests (endorsements) to various groups for creation, approval, and distribution. Additionally, NWC was used extensively to allow for cataloging and storing claims materials including integration to cloud storage providers for document storage and retrieval. Another significant use-case for us was creating an Invoice approval process with conditional approval steps required based on department, invoice amount, etc.

- Ken Terrell

Nintex is very good in automate manual actions in SharePoint Online with documents and/or list items. Especially in combination with the use of Nintex Forms. For example, start a workflow when a user has submitted a document with a specific option enabled which will inform other users and send the document to different stakeholders. Another example is the way that approval workflows work and can easily be adjusted to the needs of the customer. If you want to build a whole new application (with custom actions) then Nintex is not the tool you need.

- Theo Clement

Nintex Process Platform is being used in our organization to automate business processes, from simple approval workflows to complex and multiple scenario applications that check for several conditions and edit several fields in the list or library. As part of the SharePoint support team, we provide basic consultation and troubleshooting services to our end users.

- Michael John Laporga

It's very easy to use, and the support staff is very responsive and easy to work with. They typically resolve any issues within the day, sometimes within a few minutes.

- Nico T.

Not done. There's zero chance I would trust this with clients. During the sales process, I was told we could white label the product on our own URL. After seeing there was no obvious way to make that happen in the app, I reached out to support and was told that feature wasn't available. I bristled at that because that was a big part of the deal for us. Eventually, they said they could make it happen. We never set it up though because there were simply too many other red flags. I think the support people were nice and good intentioned. I just think the product is not stable and needs some thought put into it. I have screenshots, videos, and chat transcripts that I'm happy to share with anyone who wants to know more about my experience. I tried to get a refund, but they let me know that they don't that. They did offer me a free month, but what use is a free month of something that doesn't solve your problem. So, they took me for $800. The software costs $3,200/year, at least that was the "deal" I got. I'm hoping anyone considering this product will read this and take my experience into consideration. Again, I think it's a great idea. Execution is very lacking.

- Joseph H.

We are showing our clients the work that we're doing for them and this is incredibly important for our clients ROI. They want to see results and having a tool like WhatAGraph that can show data from virtually every source we use is hugely important.

- John S.