Ontraport vs MarcomCentral

Ontraport is an entrepreneurial unicorn - I'd been searching for years to find a service that could provide everything (contact management, autoresponders, landing pages, a membership site, forms, etc.) in one place. Ontraport does that beautifully! I'm a huge OntraPeeps fan. Their customer service is outstanding - their Live Chat is convenient and efficient anytime I run into a challenge in structuring something, and their online resource guides are thorough. If I need anything beyond that, they are always quick to escalate the issue for further research and action. Ontraport is also easy to use. Their drag-and-drop structure of building everything makes it accessible and understandable to "normal" folk as well as convenient for techies.

- Shannon L.

Seriously. Their chat support is phenomenal. They are so helpful and they don't stop chatting with me until they've helped me solve my problem. Simply the best customer support I've ever received and it delivers every time!

- Sterling J.

It's more than a CRM, Ontra actually runs your biz! I am truly impressed with all that's included in order to make this magick happen. Plus the customer service and support is top notch!! They're quick to respond & extremely helpful in getting you from stuck and overwhelm to relaxed and confident each time you are working on troubleshooting either how to use their software or with putting together everything Behind-the-Scenes for getting your biz up and running to all the tweaking along the way you need! I have yet to find another company who goes the extra mile to set you up to WIN like they do!! ✨️

- Bliss R.

MarcomCentral did exactly what we expected. It helped us automate our design and printing process by creating templates that took the place of our one-off designs. We were at a point where every business card, in a corporation that had 5,000 employees, was created by one of our designers. We had great support with our implementation team and customer service. They are constantly improving their product, which was great.

- Kelsey D.

Overall, our five-year relationship with MarcomCentral has been positive. While we've hit our roadblocks, the team always arises to the challenge. The software helped us create an environment where local markets can autonomously create marketing/event materials, while achieving brand consistency by locking down the branded design elements and incorporating an approval workflow. The platform, however, is not particularly strong with copy fitting, and the rich text editor does not entirely fill the design gap, so most of our more complex brochures have to be custom designed. Over the last 5 years the software has significantly progressed to incorporate our enhancement suggestions and keep up with industry trends, though at times we've experience long turnaround times for work and requests. Though, the new support ticketing system gives greater transparency into the process.

- Erinn R.

The benefits is having a location for all things brand from Sentry. We want to keep it simple for users to know where to go, and have quick and easy access to what they need to enhance their workplace duties. The software provides the resource for supporting and strengthening our brand.

- Andrew W.