OpenKM vs Icertis Suite

Side-by-side comparison of features, reviews, pricing and more

OpenKM

Category: Documentation Tool
Industries: Education, Business

Pricing

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Icertis Suite

Category: Documentation Tool
Industries: Marketing, Business, Education

Pricing

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20M+ Downloads
5/5

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OpenKM reviews

great solution for document management and filing. The software fulfills our requirement with plenty of features. We felt comfortable using this one. It is very friendly and reliable for user.

- Abhilash K. Technical associate

Digital Document Management can be implemented to a very wide range of verticals, but to be precise and in my experience, you can achieve: - Procurement documents - HR Documents - Medical Images - Legal Contracts - Service Contracts

- JOSE MIGUEL S. Software Development Team Manager

We use the software to maintain bills received from our facilities over 2 states. We have to keep everything for at least 2 years before compacting and archiving with the ability to pull up documents on the fly. We currently have roughly 200,000 PDFs in OpenKM and the only lag comes from Adobe. We are running it on an in-house VM with very little resource usage and have had almost no problems.

- Michael J. IT

Icertis Suite reviews

Our company implemented the Icertis platform in 2016. It has completely transformed our CLM process. We thought we were buying a software package, but instead got a CLM platform that completely transformed our approach to contracts. We have reduced turnaround time and have greater visibility of our contracts and commitments. We are coming to the end of our three year contract and have already committed to signing a new three year contract. Icertis has been a great partner and we are excited to continue our relationship well into the future!

- Scott M. Vice President, Contracts

From sourcing to contracting we have gained speed, and it has made us safer. We have our risks transparent, we have our process transparent, and our buyers like the software. It's easy to use. The software guides the buyer through the process so the user always knows what to do next.

- Ulrich Ochmann Product Owner contracting, NPS, Daimler

One uniform database for all of our buy side agreements across the globe. We have consolidated many systems to one.

- Deb V. Law Process and Records Manager

Pros & cons

OpenKM

Pros
We have had a good experience, the software fulfills its purpose even with plenty of features, just with a couple of customer service problems
We feel comfortable with the application
Useful features for the end user
Possibility of creating document templates
Very useful software for document management, many useful features for end users like me
Drag and drop from file explorer is a huge plus for our non-tech savvy users
Adding a tag to each PDF for future recall is good if you don't want to OCR everything."

Cons
Maybe the software is only in English which can be a problem for users who do not speak and do not understand English
Page layout is a bit confusing this makes it difficult for users to access
We currently have roughly 200,000 PDFs in OpenKM and the only lag comes from Adobe
There are a few features that I had trouble getting more info on
User access can be a pain to set up, especially retroactively."

Icertis Suite

Pros
Icertis has been a great partner and we are excited to continue our relationship well into the future
There is a lot of follow up upon roll-out with the customer to ensure the product is working as expected
You can easily create a contract management process
Also approval process is so easy for approver and contract creator
Manage legal contracts including sales agreements, NDAs, etc
Including the signing process and document management."

Cons
Currently, there are no integrations with Oracle
However, this is on their roadmap
I received no training on how to maximize this system and had to figure it out by myself
There is very little that I dislike at the moment
Since it has only been a short time of use, I haven't found anything that really bothers me yet
But instead, we are asked to come in after implementation to support/clean up the mess."

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