OpenKM vs Imagen

Side-by-side comparison of features, reviews, pricing and more

OpenKM

Category: Documentation Tool
Industries: Education, Business

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Imagen

Category: Documentation Tool
Industries: Marketing, Education, Social Media, Business

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20M+ Downloads
5/5

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OpenKM reviews

great solution for document management and filing. The software fulfills our requirement with plenty of features. We felt comfortable using this one. It is very friendly and reliable for user.

- Abhilash K. Technical associate

Digital Document Management can be implemented to a very wide range of verticals, but to be precise and in my experience, you can achieve: - Procurement documents - HR Documents - Medical Images - Legal Contracts - Service Contracts

- JOSE MIGUEL S. Software Development Team Manager

We use the software to maintain bills received from our facilities over 2 states. We have to keep everything for at least 2 years before compacting and archiving with the ability to pull up documents on the fly. We currently have roughly 200,000 PDFs in OpenKM and the only lag comes from Adobe. We are running it on an in-house VM with very little resource usage and have had almost no problems.

- Michael J. IT

Imagen reviews

Our overall experience with Imagen has been excellent. Great team, nothing is too much trouble and they truly are the experts in what they do. We have received positive feedback both internally and externally for our Marketing Portal. Thanks team Imagen!

- Rachel M. VP Content Promotions

Great working relationship - collaborative idea sharing, extension of my team and cares about NBA and the clients we service on a global basis.

- Chris H. SVP, Media Operations & Technology

Excellent! They have been extremely supportive in adapting their existing software to meet our requirements.

- Brian N. Director

Pros & cons

OpenKM

Pros
We have had a good experience, the software fulfills its purpose even with plenty of features, just with a couple of customer service problems
We feel comfortable with the application
Useful features for the end user
Possibility of creating document templates
Very useful software for document management, many useful features for end users like me
Drag and drop from file explorer is a huge plus for our non-tech savvy users
Adding a tag to each PDF for future recall is good if you don't want to OCR everything."

Cons
Maybe the software is only in English which can be a problem for users who do not speak and do not understand English
Page layout is a bit confusing this makes it difficult for users to access
We currently have roughly 200,000 PDFs in OpenKM and the only lag comes from Adobe
There are a few features that I had trouble getting more info on
User access can be a pain to set up, especially retroactively."

Imagen

Pros
The team are also super helpful and always happy to help whenever I contact them, they explain things clearly and concisely
They are so great to work with, go above and beyond to meet our needs, are creative and innovative, and truly just a great experience
Their technology is just what we needed
We evaluated at least 12 other MAMs and are pleased to have selected Imagen for our current and future media asset management needs
Very good, our partnership manager is always very reposive and helpful
It provides a great platform to showcase our content and has definitely helped convert sales."

Cons
There is a few features which we do not make the most potential of I believe, but I am unsure how they would integrate into our business etc
A few features missing, but these have been noted by Image and are being deployed in later updates
There could be more tools to make tagging easier - templates for regular uploads
Also uploading tools for clients with poor connectivity
They need to fix this situation asap
Other than that, there isn't much that I see missing, frankly."

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4.6/5

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