OutboundEngine vs Redwood

Side-by-side comparison of features, reviews, pricing and more

OutboundEngine

Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business

Pricing

Essential - $199 per month

Value - $299 per month

Premium - $499 per month

Redwood

Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business

Pricing

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OutboundEngine reviews

"Another Company that Makes it Hard to Cancel or Terminate" What do you like best about OutboundEngine? The actual reps trying to help you set up your account are very helpful. For folks wanting to really work their sphere and database for referrals, etc., this product has potential. But watch out for the corporate trickery. Review collected by and hosted on G2.com. What do you dislike about OutboundEngine? Despite giving written notice in Nov 2021 that I did not wish to renew in Summer 2022 they came up with a lame excuse on how I had to reach out again closer to the end of my contract. And, of course they couldn't mark my account for non-renewal BUT they can certainly click a button for autopay each month. Be wary and hope that if you try this product that you never need to cancel it because they will screw you for their own benefit. I Review collected by and hosted on G2.com. What problems is OutboundEngine solving and how is that benefiting you? I never got into Outbound Engine much because my business approach changed shortly after signing up to focus on growing the brokerage rather than my sphere or team contacts. I communicated that with an account rep very early on but it seems their management won't recognize those taped phone calls or written emails because it wasn't close enough to my contract expiration date.

- Kerri K.

"Outbound engine offers great professional service. I feel very confident with their content" What do you like best about OutboundEngine? Every three days social medial posts go out and every ten days a newsletter goes out. The content is very good. I also the folks follow up very well. Review collected by and hosted on G2.com. What do you dislike about OutboundEngine? Paying for it. It is a good program and worth the money. Review collected by and hosted on G2.com. What problems is OutboundEngine solving and how is that benefiting you? No sure if I have any problems. But what they do is keep me on my social media and they get an email newsletter out so I don't 't need to worry about spending time on it.

- Chic C.

"Love them!" What do you like best about OutboundEngine? I love the feedback I get from people about the content; very interesting. I have the BEST Support Agent Amanda- she is extremely helpful and keeps my account up to speed. Review collected by and hosted on G2.com. What do you dislike about OutboundEngine? They don't post on the Instagram platform. It would be amazing if they would add that. Review collected by and hosted on G2.com. What problems is OutboundEngine solving and how is that benefiting you? Keeping in front of my clients with amazing content. The ease of not worrying a about what to post.

- Maria F.

Redwood reviews

"Best Automation tool for scheduling and monitoring jobs." What do you like best about Redwood Software? This tool helps us to schedule and monitor the jobs related to SAP modules like FI, MM, SD, HR etc. It also provides the cancellation, start, and restart of the process for the running jobs at the same time as per the business requirements. As per the monitoring perspective, we can easily track the status of the job and if any error is countered we can easily solve that issue by the given familiar functions. Review collected by and hosted on G2.com. What do you dislike about Redwood Software? According to me, there is no dislike point or comment because redwood is already doing a great job in the automation tool sector. For the first-time installation, we need a good amount to install the redwood in our organisation. Apart from this, I don't have any dislike point as of now. Review collected by and hosted on G2.com. Recommendations to others considering Redwood Software: Very Good software tool for scheduling and monitoring the jobs for every organization. Review collected by and hosted on G2.com. What problems is Redwood Software solving and how is that benefiting you? The best key point about redwood is that we can keep multiple module jobs in a single platform i.e. APPLICATION TAB. It is very familiar and easy to use for everyone whether it is an expert consultant or a fresher. In Redwood, we can easily check/track all the running jobs in the system at the same time if there is any failure/ error found we can resolve that with the help of their related SAP module functional member as well as also able to check the status of completed jobs on time.

- Shivam K.

"Web based Redwood software to manage processes" What do you like best about Redwood Software? Redwood's interface is user-friendly. Renewal of the redwood license can be done using the script by just copying text from the .text file from begin license to end license. We can set auto-refresh timing in redwood, which refreshes the current page as well as the job status during time interval. clicking on "I" button at the top right corner provides the information of the version we are using, online help through documentation as well as help support are the eye catching of redwood software. Review collected by and hosted on G2.com. What do you dislike about Redwood Software? There might be some actions which we cant perform in redwood which is actually negotiable like performing some of the actions on jobs/objects is restricted due to security policy or the duplication of job definition/process is not possble. Redwood only allows us to write SQL queries/ scripts which might sometimes lack in fulfilling user requirement. Review collected by and hosted on G2.com. Recommendations to others considering Redwood Software: My suggestion if your looking for automation software just go for redwood. Definetly no turning back or no regrets on making the decision. Review collected by and hosted on G2.com. What problems is Redwood Software solving and how is that benefiting you? It is easy to edit the scheduled job, but should be careful in selecting edit the recurrance or edit the current process. we can add as many queue of our choice to distinguish the connection between different objects like we have HCM queue, GTG queue, CRM queues etc which makes life easier for redwood user. for Jsox audit purpose every month we retrive failed job report through xml file and also can download any report of our choice. Most important feature is we can download joblog.log file which contains data information of a particular job run wheather it is for completed or killed job. So it will be easy for functional team to analyse the issue and work on it.

- Sandeep P.

"Redwood software fulfills top level management functions." What do you like best about Redwood Software? Redwood tool does organising, monitoring, controlling, and scheduling all jobs and activities. Redwood software holds the overall control of work performance. In Redwood, we can configure all types of functional application jobs like PI, FI, MFG, SC, BW, BODS etc. Redwood also contains documentation of each job and its history and statistics. where all of these are limited in some other automation tools. Review collected by and hosted on G2.com. What do you dislike about Redwood Software? Redwood has all new features and advanced technology. In redwood, we can run a job on an Adhoc basis or we can schedule a job for future dated runs. But we can't write a logic to run a job with past dates. As far as my opinion apart from this every other option in redwood works very well and runs our business. Review collected by and hosted on G2.com. Recommendations to others considering Redwood Software: Redwood automation can be your fixed asset, good resource to run your finance & business etc. Review collected by and hosted on G2.com. What problems is Redwood Software solving and how is that benefiting you? we do retain job and its statistics for certain period of time by choosing the retention period. Whenever we want to configure and schedule a job in redwood and its run should not happen currently or in future , we choose hold on submit which is an option to hold the jobs until all the parameters are entered properly and all user requirements are satisfied.

- Varun K.

Pros & cons

OutboundEngine

Pros
Bi-monthly newsletters
Social media postings
Monthly meetings with my account manager

Cons
Problem resolution
Quality assurance
Willingness of management to talk with customers.

Redwood

Pros
Upgrades are fast and can be done in a "lights-out" manner
The ability to organize functions into applications is very helpful
Events such as a file watcher to kick off a process when a file is detected are done very well

Cons
The documentation is lacking severely, many times even leading to a suggestion of paying for professional services to figure out processes
Also not updating documentation when a new release makes the old documentation obsolete.AS400/iSeries has been a constant battle since inception, once an update fixes one thing, another seems to break within the AS400/iSeries space, and sometimes the fixes don't actually fix the issue
Over time now this has gotten much beter.Allowing an issue to go back and forth within a ticket countless times (sometimes over 40 responses) without just getting everyone together on a meeting
Update - this has gotten much better with time.

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