Side-by-side comparison of features, reviews, pricing and more
Category: Project Management Tool
Industries: Business, Marketing, Communication
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Category: Project Management Tool
Industries: Marketing, Productivity, Business
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Parallax integrates with the tools we already use for time tracking and sales and didn't force us to change how we operate our business.Alex R.
Parallax delivers business insights that empower digital services companies to forecast with confidence to improve profitability and employee engagement. Built by leaders in digital services, Parallax is the only professional service automation platform designed to support the unique needs of agencies and software firms - combining real-time data and operational best practices that ensure they are making the most of the solution.
PM3 has enabled us to move away from our previous PMO processes which were spreadsheet (MS Excel) based and cumbersome. PM3 provides us with the 'single version of the truth' in terms of the development and delivery of our operational plan and progress towards achieving our strategic objectives. PM3 is now the 'golden thread' which runs through all of our operational delivery of projects, change, and major transformation and the flexibility of reporting means that we can generate numerous reports and monitoring documents for operational and strategic delivery groups and corporate decision-making committees with ease and the touch of a button. The overall experience with PM3 has been excellent and we have quickly built excellent relationships with the team at Bestoutcome who have been very supportive and responsive to our needs. We look forward to further developing our use of PM3 as the CCG transitions into the North East and North Cumbria Integrated Care System and hope to be able to use the work we have already done as an exemplar to colleagues from other CCGs/ICSs.Richard H.
PM3 is a different PPM solution. The philosophy of PM3 is to always focus on the project and programme outcomes. Whether running a few projects, large transformation programmes, or managing a complex portfolio, PM3, is an easy-to-use PPM tool that delivers results. PM3 has over 100 out of the box reports and its own report builder. PM3 is used by thousands of users in both private sector companies and government agencies.
Overall, it's an improvement over Forecast (our previous tool), but performance and ease of use are somewhat prohibitive to rolling this out to the rest of the team for heavier adoption. Despite having so many users, only a few of the people on the team have been able to really use the tools effectively without intensive onboarding.
- Joseph W. Technology Director
The Parallax team is really nice, and I'm rooting for them! I think that in order to be more useful, we could use better communication around release notes (or some expectations about when/what type of communication we can expect). Sometimes I crack it open and there are new features that I find myself needing to learn on the fly. Cool to have new features (and mostly I really can figure them out) but some closing of those loops would be helpful.
- Vanessa S. Head of Client Strategy
I can already see the benefits of adding the Parallax system to our team. It will be very impactful for quick reporting and real-time data. The ramp-up to get the data in was really rough and my expectation was there would be a dedicated team on the Parallax side to help make the ramp-up easier. There was high-level guidance provided but not many proactive "best practices" based on AG's contracts until I brought them to meetings. Have a more standard approach to evaluating company's contracts and how you can easily add them to Parallax would help go-forward
- Robert R. Sr. Manager
Very positive. The Bestoutcome team have been very supportive through the initial trial to implementation and training. Looking forward to building on the current configuration and putting the system to the test fully.
- Iain C. Project Manager
As a business we are still in the very early stages of using the tool. Initial observations are that it is excellent on some things and other areas need much more work to make the tool intuitive to use. This can be resolved via more updates I'm sure. Support via the help desk and via my account managers has been first class and Best Outcome have shown great flexibility around changes in Licence application during the Covid 19 period when our Programme was put on hold. Management of updates is clear and very thorough with release notes easy to follow.
- Christopher P. Projects and Change Manager
Not all parts of the PM3 tool can be configured to local requirements but the benefits of a genuine long-term lasting partnership with the client and access to forums such as the Power User Group means that appropriate changes can be considered for future releases.
- Iain M. Deputy Director,Programme Management Office
|Great team to work with, strong future for the software|
|We didn't want to sacrifice user satisfaction for the new functionality|
|The Parallax team has been enthusiastic and helpful|
|Parallax has helped us break away from spreadsheet -based talent planning|
|It's more stable and reliable than our prior approach and promises to support us well as we grow|
|The team is amazing, the software is amazing, I literally can't recommend this enough|
|This is head and shoulders about its competition."|
|The URLs don't capture the state of the interface you're looking at (different insight views, date ranges, etc.), making them useless to bookmark and copy/paste to other people|
|This is made more complicated because URLs can't be bookmarked or copy/pasted to coworkers|
|The URLs change periodically, which makes them useless to bookmark|
|Often defaults to views based on quarter and I have to repeat efforts to set my filters|
|When the team and project sizes get larger, this becomes a problem|
|There are so many things & options, all in not so obvious locations|
|Graphs & tables do not have consistent colors across the board and it is hard to locate a key for what everything means."|
|PM3 have been very attentive (but not overly so), and the system itself is superb|
|Both service and product worthy of the 5 star rating given|
|The product has enabled us to bring consistency to our processes, improve governance and save effort on things like reporting|
|Your information stored there is always in safe hands|
|Support from Bestcome is so friendly to discuss and solve your questions, either it is from the user's perspective or from a manager's view|
|I am impressed about the automatic report generation, which saves me tons of efforts during project implementation."|
|Only minor point when trying to update past financial information was a little awkward|
|Changing and formatting reports very difficult|
|I couldnt change columns and rows|
|Apart from that I see no other fault with the software|
|The updating of newly input information normally takes time to refresh and sometime we see confusing information due to lagging of the updating."|
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