Pega vs ManyChat

"In short I dont really use it much" What do you like best about Pega Platform? I like how it brings much of what I need to do in the day to day right to the table. It is an easy workplace. I like the fluidity of it and how hands on it can be Review collected by and hosted on G2.com. What do you dislike about Pega Platform? I wish I had more access to all of the tools. I dont use it a ton, but want to learn more. I believe it can be used with what I do more. Just need training probs Review collected by and hosted on G2.com. What problems is Pega Platform solving and how is that benefiting you? It helps bring much needed info for leads for me. Sometimes if leads are missing phone numbers it helps me be more productive and makes perofrmance increase a lot.

- Samuel B.

"Great Software for Co-Browsing" What do you like best about Pega Platform? This software is really helpful for customer service. If a customer needs help or has a question, we can immediately help them with cobrowsing. It is safe as well and you don't need to download anything. Review collected by and hosted on G2.com. What do you dislike about Pega Platform? I haven't found anything I dislike about the software so far. Review collected by and hosted on G2.com. What problems is Pega Platform solving and how is that benefiting you? Instead of customers having to reach out and be frustrated with their problem. we can fix it before the customer starts getting frustrated. The software is fully secure, so we don't have to worry about information being stolen.

- Winter G.

"Love it Here!" What do you like best about Pega Platform? I like the flexibility that the program gives me to do my day-to-day when it comes to working in the Tech SAAS space. I also know that a ton of colleagues have also benefited hugely as well Review collected by and hosted on G2.com. What do you dislike about Pega Platform? I didn't dislike anything if I'm being honest. To speak candidly, you guys really nailed it! Review collected by and hosted on G2.com. What problems is Pega Platform solving and how is that benefiting you? Well the customer expierence is huge when it comes to saling. I like how I can make sure the customer is engaging and taking full advantage of what I am telling them.

- Dan L.

Amazing tool for anything chatbots, when it first started it was super unique. Our page was one of the few with automated dm's where customers could reach us at any time.

- Ali T.

The flow for the tool is fairly simple, to setup a reasonably complex chat flow without a huge learning curve. You can take advantage of many built in features to make your chat bot do exactly what you want.

- Chris W.

It has many features that give the flexibility to build a chatbot exactly how we need. Easy to use visual flow builder. An excellent part that I like is that we can create templates and reuse them.

- Sameer G.