Pepperi vs Productboard
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Sir Richard BransonMost popular feedback for Pepperi
Heavy catalogs and laptop became Ipad weight. Good quality pictures replaced printed catalogs that often get discolored and wrinkled. Catalogs shows the products we have and not the whole manufacturer items. Inventory integration helps us sell the right products and not the ones out of stock. Storefront and pepperi for buyers increase our B2B order center availability.
Timor K.
About Pepperi
Omnichannel B2B Sales Platform for Brands & Wholesale Distributors -B2B eCommerce -Sales Force Automation -Trade Promotion Management -Retail Execution -Route Accounting / DSD Manage and sync all aspects of your omnichannel B2B sales with an integrated native mobile (iOS/Android) and web app that maximizes in-person (sales reps) and B2B online sales. With Pepperi you can sell more, sell better and sell faster. Take a free product demo to find out more.
Most popular feedback for Productboard
Overall the team at Productboard are amazing! They are a joy to work with and their product just looks so good. However, you can't judge a book by its cover, their is still a lot of room for growth, and until then, there is a bit too much to be desired with Productboard
Jacob B.
About Productboard
Productboard is the customer-driven product management system that empowers teams to get the right products to market, faster. It provides a complete solution for product teams to understand user needs, prioritize what to build next, align everyone on the roadmap, and engage with their customers. Productboard is easy to use, enables company-wide collaboration, and integrates into existing workflows. Over 6,000 organizations around the world use Productboard to build excellent products.
Pepperi reviews
The program is extremely user friendly and intuitive. Pepperi has increased my efficiency in the field 10 fold and I love having so much customer data at my fingertips 24/7. The customer service is fantastic and they really listen and try to meet our company's needs, even to the point of adjusting aspects of the software based on our requests. It is so nice to work with a software developer that is motivated to be consistently improving their product and is so supportive of their customers!
- This is not the first time I have lodged a complaint about this software provider, I previously had an issue with billing and it was only when I had written a review online that the staff at Pepperi contacted me and arranged the immediate refund of monies owing with the request that I take down the review. Upon receipt of that refund I withdrew my review but recognize now that the underlying issues with this company remain. Whilst the software serves its purpose (with limitations), dealings with representatives of this company once they've signed you up and taken your payment is disappointing. With near on three years experience with Pepperi, I feel I am suitably qualified to advise that there are better options available.
This is not the first time I have lodged a complaint about this software provider, I previously had an issue with billing and it was only when I had written a review online that the staff at Pepperi contacted me and arranged the immediate refund of monies owing with the request that I take down the review. Upon receipt of that refund I withdrew my review but recognize now that the underlying issues with this company remain. Whilst the software serves its purpose (with limitations), dealings with representatives of this company once they've signed you up and taken your payment is disappointing. With near on three years experience with Pepperi, I feel I am suitably qualified to advise that there are better options available.
- Aleck D. Director
With this system is very easy and speed place an order.
- Federica M. IT MANAGER
Productboard reviews
Over the past two years, we've tried about every product management solution under the sun. While many have been good, we hadn't found the best solution for *us* (a small team, 3 product people, 5 engineers). This is the first solution that's been adopted by the entire team, a big part due to the easy shared inbox for customer insights.
- Joshua P. CTO
We had an alignment and communication problem that we had to solve. Plain and simply, productboard gives us a clear way to communicate and collaborate on our product roadmap. And gives our team insight into how we think about and prioritize initiatives.
- Eric P. Chief Product Officer
Productboard is a great tool for software companies looking to build a process around their customer feedback.
- Alex K. Software Engineer
Pros & cons
Pepperi
| Pros |
|---|
| Brilliant app, love using it, has helped to make my business more successful |
| I love that it shows real time inventory |
| Its great that we can make our own groups of ship times and add the pictures of items |
| I've had a wonderful experience using Pepperi, once you get the hang of using the website it's super easy to set things up |
| For your own site and amend as and when you see fit |
| In a matter of 6 months the company saw growth in sales, including less-known products." |
| Cons |
|---|
| Inconvenient to have to call in to customer service to confirm availability |
| Terrible Customer Support, Limited Functionality, Unable to Obtain Response to Billing Concerns |
| Customer service will not respond to system errors |
| Terrible customer service |
| Will not respond to repeated requests (dozens and dozens) by phone call and email." |
Productboard
| Pros |
|---|
| There is no better way to record your feedback and, more importantly, link your feedback to a feature that a user has asked for |
| Also: the ability to strategically view all features is amazing |
| A great way to communicate and negotiate your roadmap with stakeholders |
| Ability to tie direct feedback from users to specific features |
| I love having the ability to categorize insights, assign them to users/companies, and attach them to features or ideas on the roadmap |
| It's been great and has been helping my company stay aligned on product priorities." |
| Cons |
|---|
| As mentioned above, it is hard sometimes to detach yourself from the feedback you are writing up and often I find myself arriving at a conclusion and then re-editing other feedback |
| Productboard's UI and organizational structure makes it a bit difficult to understand who specifically gave you the feedback |
| The billing mechanism of individual plan is awful experience |
| Searchong for already submitted requests can be difficult |
| Constant moderator required." |
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