Phone.com vs JustCall

Side-by-side comparison of features, reviews, pricing and more

Phone.com

Category: Communicationg Tool
Industries: Education, Busines, Communication

Pricing

Basic Users

$11.99

/mo/user

Plus Users

$15.99

/mo/user

Pro Users

$23.99

/mo/user

JustCall

Category: Communicationg Tool
Industries: Education, Busines, Communication

Pricing

Standard

$24.00

Per Month

Premium

$48.00

Per Month

20M+ Downloads
5/5

#1 in Magazines & Newspapers

Speechify is the #1 audio reader in the world. Get through books, docs, articles, PDFs, email – anything

you read – faster.

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Sir Richard Branson

Phone.com reviews

the platform is easy and smooth to use. difficult to set up if you dont know about tech. very usefull for process management and communication between all levels of the team

- Anthony V. owner

Phone.com has an admin portal that allows you to set up voice mail, multiple lines, etc. Through the admin portal, you are also able to send and receive faxes. It's an excellent service, and we are so happy to have found it.

- Kimberly M. Accounts Payable and HR Assistant

Used Phone.com service for 2 months and it never worked. The quality was so poor I had to leave.

- John H. Owner

JustCall reviews

ll cloud-based phone systems say they support SMS, but none of them actually do in Australia. I'm so relieved to find out that JustCall does! I also love that you can set a disposition and write notes directly in the JustCall app that can be sent automatically to the CRM (no excuse for sales people to not write notes). It's great to see the innovation with AI in JustCallIQ and I can see that being extra helpful in the future. Their Support couldn't be more helpful and are always so quick and diligently follow-up.

- Brett C. General Manager

The phone system is convenient and easy to use. You can fully understand and use the application even without tutorials because of the accessibility of the functions. The customer service is beneficial as well.

- Pearl S. Front Desk

The HubSpot integration is the best of any vendor I've seen. Support staff has been friendly and helpful, and porting our old number to the system was easy. They also have a built-in IVR system so we can direct callers to the right team.

- Derik S. CEO

Pros & cons

Phone.com

Pros
Overall, a great phone system
Just began using it and very happy
I like that it's scalable as my business grows and I can put a high-quality Polycom SIP phone right in my home office
The Android app is also useful if I want to make calls from that number remotely
We don't worry about it day-to-day, it just works
We use it with Ring Central for our business phones
I like that there was a wide range of call routing options."

Cons
Absolutely NEVER would have chosen Phone.com had we known the hassle this was going to be
No one in their right mind would rationally choose phone.com
Customer support simply doesn't seem to care a single bit about the massive inconvenience to our business that this porting delay has caused our business
This business is a scam
They make it impossible to cancel your account
If it fails for some reason you click the button to resend the fax in the email, however, again, another error message about a redirect loop."

JustCall

Pros
Works amazing for the most part
Very little issues and super glad we found them and will continue to use them for the foreseeable future
They really care about their users getting the most value from their service and resolving any rare issues we've encountered
JustCall has been a great addition to our systems and makes calling from the office or the road very easy
Just all is easy to Install and use, free text and calling are a cherry on top
Using that service to grow sales is amazing."

Cons
At some point there were interruptions due to the network
Also sometimes cut the voice due to the connection
When more then one caller is ringing for 2 different accounts there is no way of choosing which caller you can answer
It's really hard to find the voicemail
I have endless dislikes about the app
Extension is rendered useless by the constant (literally one every 5 seconds) Chrome notifications that are impossible to turn off that your "macbook speakers are now connected."

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Speechify is the #1 audio reader in the world

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4.6/5

20M+ downloads

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