Phone.com vs VidyoConnect

Side-by-side comparison of features, reviews, pricing and more

Phone.com

Category: Communicationg Tool
Industries: Education, Busines, Communication

Pricing

Basic Users

$11.99

/mo/user

Plus Users

$15.99

/mo/user

Pro Users

$23.99

/mo/user

VidyoConnect

Category: Communicationg Tool
Industries: Education, Busines, Communication

Pricing

Vidyo Team Plan

For up to 50 hosts / licenses

$20.99

Vidyo Enterprise Plan

From 51 to 250 hosts / licenses

$19.99

20M+ Downloads
5/5

#1 in Magazines & Newspapers

Speechify is the #1 audio reader in the world. Get through books, docs, articles, PDFs, email – anything

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Sir Richard Branson

Phone.com reviews

the platform is easy and smooth to use. difficult to set up if you dont know about tech. very usefull for process management and communication between all levels of the team

- Anthony V. owner

Phone.com has an admin portal that allows you to set up voice mail, multiple lines, etc. Through the admin portal, you are also able to send and receive faxes. It's an excellent service, and we are so happy to have found it.

- Kimberly M. Accounts Payable and HR Assistant

Used Phone.com service for 2 months and it never worked. The quality was so poor I had to leave.

- John H. Owner

VidyoConnect reviews

Simple intuitive interface, well thought features, Good Audio-Video Quality, Reliable communication, Excellent for Online classes, meetings and Lectures. It is its own class.

- Narinder K. Backend

Ease of use when making and receiving video calls

- Julian V. School Counselor

Nothing. It just annoys me. Helps me determine that people are not technical in nature.

- Mark W. Owner

Pros & cons

Phone.com

Pros
Overall, a great phone system
Just began using it and very happy
I like that it's scalable as my business grows and I can put a high-quality Polycom SIP phone right in my home office
The Android app is also useful if I want to make calls from that number remotely
We don't worry about it day-to-day, it just works
We use it with Ring Central for our business phones
I like that there was a wide range of call routing options."

Cons
Absolutely NEVER would have chosen Phone.com had we known the hassle this was going to be
No one in their right mind would rationally choose phone.com
Customer support simply doesn't seem to care a single bit about the massive inconvenience to our business that this porting delay has caused our business
This business is a scam
They make it impossible to cancel your account
If it fails for some reason you click the button to resend the fax in the email, however, again, another error message about a redirect loop."

VidyoConnect

Pros
Overall, Vidyo has been a very solid software purchase for my office
It's reliable when we need it and it gets the job done
My overall experience with Vidyo was that it fit the needs for our organization at the time
VidyoConnect is a fantastic software that my company uses for numerous events across our organization including town hall meetings, team & company calls and virtual tradeshows with clients
The ease of scheduling Vidyo rooms as well as the video quality are top differentiators for the solution and give it a competitive advantage in the market."

Cons
Cannot text or leave messages to user while they are offline
No conference phone line alternative
No chat function included in basic package
It can just make it somewhat annoying on trying to login quickly if there's another update to install or if you need to re-enter credentials
But this is a very minor concern
This application does not have as many features as the other applications
No emoticons nor being able to change the background."

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Speechify is the #1 audio reader in the world

Get through books, docs, articles, PDFs, email – anything you read – faster.

4.6/5

20M+ downloads

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