PointerPro vs WorkCompass

The product is easy to use for our annual big show. Even though we go months at a time without using the software it is east to relearn and start using again.

- John O.

I was originally excited to find the software as it allowed for offline collection. Set up was easy but once we started collecting information everything fell apart. I spent over 6 hours trying to get a hold of someone on their chat (as there is no other way to get a hold of someone) and then another long period of time (when up against hard deadlines) to get issues and questions resolved. After the first issue was cleared up (after a couple days) there was some sort of update ran that cause us to have to reset the entire app midway through our show (causing us a lot of stress). We didn't feel that Survey Anyplace was at all sorry about the amount of extra work and money it cost us. We had to expedite a new ipad to set up their app again (plus travel to and from our tradeshow), we had to have key management spend a lot of time trying to handle the issue with them, and had a large amount of angry customers during the few hours at the show we were no longer able to collect information (they were angry as each person we collected had a chance to win a prize). This cost us business and made the company look bad. The software looked nice but not worth the time of money so I would not recommend it.

- Heather G.

I came across Survey Anyplace from Google when I was looking for a very interactive survey design logic that chooses random questions from a pool. I have been using it since.

- Ali A.

Personally, I like the ease of the administrative functions. It is easy to add a new person for instance. I also like the data that it can generate - i.e. the analytics are useful for reporting and KPI purposes. Mostly easy to use - we have had to adapt the way we use the system to our structure of performance management - managers and employees seem to have had relatively few usage issues. However, there was a big time commitment with data input initially - due to our performance management/KPI structure, which was well advanced before adopting WorkCompass as the new software.

- Deirdre O.

The best part of WorkCompass is the way that it automates alerts in relation to the milestones that you set. It has an easy to use interface and is very reliable. Once you have mastered the basics it is very intuitive.

- Clare P.

This is our first year with WorkCompass and we are really satisfied with the product and more importantly the customer support from day 1. The system is quite easy to use for employees and administrators. We decided to move to an online performance management system to meet the growing needs of automating our systems within a multi-location organization. We surveyed the market and shortlisted three providers of which WorkCompass was the most simple system, very reasonably priced and more importantly their personalized customer service was and to-date has been exceptional. Before we went live, WorkCompass provided training to all our employees in different time zones. Some key features of the system are: - integration with our HR management system which allows easy migration of data and a daily sync between both system keeps the data updated - providing different levels of assigning admin rights - 24/7 online support to users - notifications for every step of the process are sent to employees - reporting function is great to see trends, completion rates, calibration etc. So far we are very satisfied with the system and the service. based on our experience, we highly recommended WorkCompass for small, medium and big organizations and companies.

- Sajid A.