PracticePanther Legal Software vs DocStar ECM

Side-by-side comparison of features, reviews, pricing and more

PracticePanther Legal Software

Category: Documentation Tool
Industries: Business, Marketing, Legal Files

Pricing

SOLO

$49 per user/month

ESSENTIAL

$69 per user/month

BUSINESS

$89 per user/month

DocStar ECM

Category: Documentation Tool
Industries: Marketing, Education, Business, Financial

Pricing

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5/5

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PracticePanther Legal Software reviews

PracticePanther is a great platform and you should definitely give it a good try during a free trial period. It also has Rules of Court deadline figuring if you're a Civil firm. PP has great integration with QuickBooks on-line. You can print checks directly from PP, or QB online to pay other legal vendors (Chiros, etc.)

- James H. Principal

I am opening a new nation wide firm with a law school classmate and we are using another plat form because of the terrible experience we have had. The only reason we are still currently with PP is because of the expense and work involved in switching to a different platform. I have been completely unhappy with PP since we made the transition and I remain so.

- Maggie K. Office Manager

Time-keeping, billing, and contact management are our most-used features.

- Barbara S. Attorney

DocStar ECM reviews

Very happy overall and would purchase it again if needed.

- Carol D. Accounting

Nice document management, Can be granular with workflows but there is no documentation on workflow creation. This is probably a push to sell professional services

- Zach F. System Administrator

Storage of paper documents in the office is gone. We down sized the office. We were completely ready to go to remote working, no shut down.

- Dennis L. System manager

Pros & cons

PracticePanther Legal Software

Pros
I love the secure client portal, as I often exchange sensitive documents with the client
I love the client notes feature and the calendaring
I purchased PracticePanther about 6 months ago, and I was initially very happy with it
It is good for tasking, time management and to a certain extent document storage
My firm definitely benefits from the ease in generating invoices or case history as well
Sales rep was very proactive and made all glorious representations when he tried to sell us the software, seemingly really proud and confident in the product."

Cons
Wasted hours trying to make it integrated with QuickBooks, only to have PP blame Quickbooks for PP inability to integrate
I spent at least 12 hours and gave up the integration
Switching from our old software to Panther was very difficult
Panther was not able to migrate over our documents from the old software, but rather we did a data dump to an external searchable file
Nothing really that I can think of that I "dislike" about this software
Very time consuming and not realistic if you have more than 1 client utilizing ledes billing
Also, their reporting is horrific as you cannot create your own customized report."

DocStar ECM

Pros
The thing that has made DocStar helpful at all has been the fact that our accounting team created detailed tutorials for staff use
DocStar is good for those who don't work with expense reports often as it is very baseline as far as advancements go
Very satisfied with the system and would highly recommend
The software is helpful in data management, file sharing, document workflow and many more
Software is browser support and easy to access from any system."

Cons
Everything was processed and handled manually, causing dozens of hours of work every week, errors and delayed approvals and payments, all leading to additional expenses
There are some functionality gaps but they would apply to only the largest of companies
I've got no real complaints with the product
Most of what I encountered are experiential things
They keep charges in Y that would have already been paid as part of X
Double-dipping
Their accounting team is inflexible and will refuse to work with you to resolve the problem
This was 4 months ago and they still have not come through with the request
Probably a way to get people to pay for professional services."

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