PracticePanther Legal Software vs Document360

Side-by-side comparison of features, reviews, pricing and more

PracticePanther Legal Software

Category: Documentation Tool
Industries: Business, Marketing, Legal Files

Pricing

SOLO

$49 per user/month

ESSENTIAL

$69 per user/month

BUSINESS

$89 per user/month

Document360

Category: Documentation Tool
Industries: Marketing, Business, Fianance, Health

Pricing

Startup

$ 99

Business

$ 249

EnterprisePOPULAR

$ 499

20M+ Downloads
5/5

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PracticePanther Legal Software reviews

PracticePanther is a great platform and you should definitely give it a good try during a free trial period. It also has Rules of Court deadline figuring if you're a Civil firm. PP has great integration with QuickBooks on-line. You can print checks directly from PP, or QB online to pay other legal vendors (Chiros, etc.)

- James H. Principal

I am opening a new nation wide firm with a law school classmate and we are using another plat form because of the terrible experience we have had. The only reason we are still currently with PP is because of the expense and work involved in switching to a different platform. I have been completely unhappy with PP since we made the transition and I remain so.

- Maggie K. Office Manager

Time-keeping, billing, and contact management are our most-used features.

- Barbara S. Attorney

Document360 reviews

The product is very flexible, allowing for unique customization in how the site is displayed and how it functions. The flexibility extends to the backend functions, like how user accounts are managed and how permissions are applied.

- Calen L. Low Code Engineer

Overall I find it a far preferable option to reduce the tickets that shoulder the customer support. The best tool for creating a product Knowledge base and FAQ pages.

- Christeen P. SEO Specialist

Very easy and intuitive tool for KB Gives complete ownership to writers to manage the end-to-end workflow of documentation Inbuilt image and table styles make work much easier SEO and Analytics give broader understanding of how to design KB

- Aarthi K. Senior Technical Writer

Pros & cons

PracticePanther Legal Software

Pros
I love the secure client portal, as I often exchange sensitive documents with the client
I love the client notes feature and the calendaring
I purchased PracticePanther about 6 months ago, and I was initially very happy with it
It is good for tasking, time management and to a certain extent document storage
My firm definitely benefits from the ease in generating invoices or case history as well
Sales rep was very proactive and made all glorious representations when he tried to sell us the software, seemingly really proud and confident in the product."

Cons
Wasted hours trying to make it integrated with QuickBooks, only to have PP blame Quickbooks for PP inability to integrate
I spent at least 12 hours and gave up the integration
Switching from our old software to Panther was very difficult
Panther was not able to migrate over our documents from the old software, but rather we did a data dump to an external searchable file
Nothing really that I can think of that I "dislike" about this software
Very time consuming and not realistic if you have more than 1 client utilizing ledes billing
Also, their reporting is horrific as you cannot create your own customized report."

Document360

Pros
I have not had an issue since
My company and I are extremely pleased with Document360 and what it accomplishes
It has been very positive
One of the things I like the most and I consider Critical is the support
A fantastic platform with detailed user controls and excellent support
Overall, my experience with Document360 has been excellent
It has done a great job of providing our team with exactly what we were looking for."

Cons
Well there are a few features
No spell check is a bit of disadvantage but overall, new features are being introduced at a rapid rate
At first it was unclear who our main Account Manager would be
There were no dubious clauses about character limits r page lengths
Somtimes trying to add a user to a specific group fails and we have to repeat it."

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4.6/5

20M+ downloads

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