PracticePanther Legal Software vs OpenKM

Side-by-side comparison of features, reviews, pricing and more

PracticePanther Legal Software

Category: Documentation Tool
Industries: Business, Marketing, Legal Files

Pricing

SOLO

$49 per user/month

ESSENTIAL

$69 per user/month

BUSINESS

$89 per user/month

OpenKM

Category: Documentation Tool
Industries: Education, Business

Pricing

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20M+ Downloads
5/5

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PracticePanther Legal Software reviews

PracticePanther is a great platform and you should definitely give it a good try during a free trial period. It also has Rules of Court deadline figuring if you're a Civil firm. PP has great integration with QuickBooks on-line. You can print checks directly from PP, or QB online to pay other legal vendors (Chiros, etc.)

- James H. Principal

I am opening a new nation wide firm with a law school classmate and we are using another plat form because of the terrible experience we have had. The only reason we are still currently with PP is because of the expense and work involved in switching to a different platform. I have been completely unhappy with PP since we made the transition and I remain so.

- Maggie K. Office Manager

Time-keeping, billing, and contact management are our most-used features.

- Barbara S. Attorney

OpenKM reviews

great solution for document management and filing. The software fulfills our requirement with plenty of features. We felt comfortable using this one. It is very friendly and reliable for user.

- Abhilash K. Technical associate

Digital Document Management can be implemented to a very wide range of verticals, but to be precise and in my experience, you can achieve: - Procurement documents - HR Documents - Medical Images - Legal Contracts - Service Contracts

- JOSE MIGUEL S. Software Development Team Manager

We use the software to maintain bills received from our facilities over 2 states. We have to keep everything for at least 2 years before compacting and archiving with the ability to pull up documents on the fly. We currently have roughly 200,000 PDFs in OpenKM and the only lag comes from Adobe. We are running it on an in-house VM with very little resource usage and have had almost no problems.

- Michael J. IT

Pros & cons

PracticePanther Legal Software

Pros
I love the secure client portal, as I often exchange sensitive documents with the client
I love the client notes feature and the calendaring
I purchased PracticePanther about 6 months ago, and I was initially very happy with it
It is good for tasking, time management and to a certain extent document storage
My firm definitely benefits from the ease in generating invoices or case history as well
Sales rep was very proactive and made all glorious representations when he tried to sell us the software, seemingly really proud and confident in the product."

Cons
Wasted hours trying to make it integrated with QuickBooks, only to have PP blame Quickbooks for PP inability to integrate
I spent at least 12 hours and gave up the integration
Switching from our old software to Panther was very difficult
Panther was not able to migrate over our documents from the old software, but rather we did a data dump to an external searchable file
Nothing really that I can think of that I "dislike" about this software
Very time consuming and not realistic if you have more than 1 client utilizing ledes billing
Also, their reporting is horrific as you cannot create your own customized report."

OpenKM

Pros
We have had a good experience, the software fulfills its purpose even with plenty of features, just with a couple of customer service problems
We feel comfortable with the application
Useful features for the end user
Possibility of creating document templates
Very useful software for document management, many useful features for end users like me
Drag and drop from file explorer is a huge plus for our non-tech savvy users
Adding a tag to each PDF for future recall is good if you don't want to OCR everything."

Cons
Maybe the software is only in English which can be a problem for users who do not speak and do not understand English
Page layout is a bit confusing this makes it difficult for users to access
We currently have roughly 200,000 PDFs in OpenKM and the only lag comes from Adobe
There are a few features that I had trouble getting more info on
User access can be a pain to set up, especially retroactively."

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