PredictLeads vs Intercom

" We've run personalized campaigns based off of PredictLead's job opening and product launch signals. Working with their API is a breeze, and the support from the team has been incredible!

- Alex Millet Product Manager at Segment

"Excellent intent data for outbound sales" What do you like best about PredictLeads? PredictLeads powers our outbound campaigns with relevant intent data that drives results. Review collected by and hosted on G2.com. What do you dislike about PredictLeads? Not much. One niggle I have is better documentation of all available data sets and associated fields. They do offer comprehensive docs but it can be a bit overwhelming when introducing to someone new to their offering. Review collected by and hosted on G2.com. What problems is PredictLeads solving and how is that benefiting you? Find intent data to automate outbound sales for ourselves and our customers.

- Zaki M.

"Fantastic Technology with great support" What do you like best about PredictLeads? The simplicity of the APIs and the helpfulness of the team. Review collected by and hosted on G2.com. What do you dislike about PredictLeads? Initially, the way some of the calls were triggered but the team worked with us to resolve most of those issues immediately. Review collected by and hosted on G2.com. What problems is PredictLeads solving and how is that benefiting you? It is providing information for customers that would only have been available with lots of cleansing.

- Marco O.

“Announcing new features through Intercom is the most effective way our users become aware of what we're building.”

- Veena Gupta

"Intercom is a great Customer Support tool" What do you like best about Intercom? Intercom's new inbox is great and we have seen a huge increase in our support team's speed by using it. The platform is overall easy to use and integrates well with our tech stack. Review collected by and hosted on G2.com. What do you dislike about Intercom? Based on the above we wanted to take advantage of one of their higher tiers. Frankly speaking, working with their Sales team has been a real pain and detractor. They firstly want to try and use Intercom for the whole sales cycle which is not great, and conversations that would take 5 minutes if you just hopped on a call, drag out for days. We are also migrating over to an EU bucket from their current US bucket, and again their Sales team has not been especially helpful in addressing specific areas of concern around this. Migrations have a number of different areas to consider and you can feel that the Sales team just want to "get the deal done." It has made us second guess our entire upgrade.

- Ian M.

"The benchmark of all chats." What do you like best about Intercom? Intercom is by far the leader in live chat software, from its capabilities and reach to its versatility via extensions, you can do so much with it and when your users interact with it, the experience is immediately familiar to them, which makes it feel simple and reliable. With added HIPAA compliance, you can do so much for your medical practice, we've included it in our mobile app and website and patients love using it. I would say that it's worth every penny. People are famliar with Intercom's experience so they will trust in your brand!

- Chris L.