Primalogik vs Reviewsnap

"360 Reviews Made Easy with Primalogik!" What do you like best about Primalogik? Ryan was amazing! He gave a great demo and really helped me understand the platform before I purchased. The 30 day free trial was key in determining if the platform would work for my company or not. Purchasing was super easy and straightforward, and it's the best deal out there! Ryan and Gabriel were very available and willing to answer all of my questions, and I had a lot of them. Simply great service and an easy to use platform. Review collected by and hosted on G2.com. What do you dislike about Primalogik? It was a bit confusing realizing that the 360's results were organized by the subject of the feedback. There was not a simple way to see who the user was reviewing, only who is reviewing that user. But once I figured that out, it was fine! Review collected by and hosted on G2.com. What problems is Primalogik solving and how is that benefiting you? Our 360 process was totally manual before and we had done it through google sheets. This was a terribly long process and caused our management team a lot of stress. With Primalogik360, there is no manual aggregation of data and sharing the data is super simple. The managers at my company were very happy with me for introducing Primalogik360.

- Hannah D.

Our customer support/implementation rep was and has continued to be amazing! he software overall is really nice and organized but could use some better automation and sorting tasks. However, anything and everything i have brought up to Ryan, he has either got me an answer or taken it to his software team and they have implemented it! We will always use Primalogik and regret not switching to them sooner!

- Anthony S.

Overall good experience. As mentioned very user friendly and the support team were helpful.

- Stacie F.

We are very new to using Reviewsnap. We are just finishing up our very first review cycle with the software. Our contract said we would be trained as administrators but I do not really feel like that occurred. Basically a person from your company just clicked through screens and told us (very quickly) what they do when we first signed on the dotted line....but most people do not learn well from that method. I am more of a doer myself. Also, we were told that Reviewsnap implementation rep would build everything but again, that isn't entirely true...I spent a significant amount of time customizing and testing before we went live and our rep had nothing to do with that work. Part of that was because we were also needing to rebuild our performance review process to transition to paperless...but I felt very alone in that work and learned a lot the hard way through mistakes and making corrections. Our HR department could have never done this work for themselves...they do not have an IT background like I do. If I had not been involved in this project with them, I am not sure our review instruments and approval path would have been very good.

- Lori F.

Since I only have a need to use this software once a year, I don't think I can be too much of a critic. It works for how I need it, which is all I can really ask for!

- Lindsey H.

As a small organization with many staff who frequently travel, we sought a system that was simple, intuitive and available 24/7. We reviewed many systems, big and small and almost settled on a product, but then found out about Reviewsnap. Both vendors gave us access to test environments where we were able to compare coverage, ease of setup and get a sense of the training required. Reviewsnap won hands down - very easy to set up, minimal training required, and all our priority requirements - fairly standard - were covered in their product. Employee profiles and job descriptions, competency and other review sections with lots of flexibility for overall design, ratings, comments, option to select from stock examples or use our own; integrated ongoing management of work and professional development goals, a great 'journaling' feature for keeping track of accomplishments through the year or for giving kudos to colleagues; automated notifications for deadlines and digital signatures. If users do need help, there is a small, onsite set of user manuals, workflow diagrams, etc. We added links to our performance review policies, etc on our Reviewsnap "Welcome page". Once our own system was set up, our Reviewsnap rep trained the 2 groups (employees/supervisors) via short webcast and the recordings are now permanently available to walk new staff through the site in under 10 minutes. Most notably, our customer service rep (same person over the last 3 years) has been absolutely exceptional. Her turnaround time is usually within a couple hours, responses are always helpful, short and and to-the-point, and if another service department is ever needed, she coordinates that. I also very much appreciated working through the trial period with a company that allowed us to work at our own pace without pressuring us to make a quick purchase. That flexibility helped assure we had the time needed to select the right product. Reviewsnap listens to their customers and keeps improving the product without inflating the cost.

- Mary P.