Pronto vs Fuze
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Sir Richard BransonMost popular feedback for Pronto
Communication and Connection for Community What do you like best about Pronto? Pronto has helped our small non-profit organization streamline its communication/conferencing needs in one incredible platform that provides simple messaging efficacy and connection within our community. The company offers excellent customer service through a company liaison who is attentive to organizational needs. It has been great utilizing its service.
Ronda W.
About Pronto
Pronto is a communication hub created for everyday users. It connects people via chat and video, so they can learn faster, work smarter, and communicate seamlessly. Most of today’s workforce either doesn’t work at a desk or works remotely. Pronto is designed mobile-first and keeps you connected right from your mobile phone— even when you’re on the go.
Most popular feedback for Fuze
Fantastic collaboration and communication features What do you like best about Fuze? It has a whiteboard feature which is very helpful during my meeting demonstrations and collaborations. It suits the number of indiviudals who join meetings in my organisation since it can handle 1,000 participants in meetings. It has a seamless integration with popular cloud storage solutions like Dropbox and Box and I usually use the feature because of easy it is to use and how secure my files have always been in DropBox to share files.
Robert A.
About Fuze
At Fuze, we want to change the way people communicate so they can do their best work. With the modern workforce in mind, we’ve created one platform that empowers people to seamlessly transition between calling, meeting, chatting, and content sharing, and collaborate on any device, whenever and wherever they choose.
Pronto reviews
Super easy to use, you can figure everything out super quick. It's fun to use for sports teams communications and file sharing. It's better looking than its competitors.
- Heather F.
Honestly the best all around company communication software. Super easy and organized.
- Cooper B.
Being available to each employee without them texting me on my phone or emailing me. I work on the desktop version but our employees are out in the field. It connects them to the office seamlessly and allows us to address their needs whether HR oriented or plans, pictures, project management, updates on jobs, etc.
- Kimber P.
Fuze reviews
"It works really good and with a friendly front end" What do you like best about Fuze? I use fuze every day at work, I chat with my colleagues, call them and video them all the time. Always work great! My favorite tool is the search option where you can see something said before and be able to sort it out with the work and the person or group you got the message from, it is almost impossible to forget something, if you know the key word, how said it, it's going to pop up! The friendly front end it's amazing you can set a profile, check your audio and mic! I highly recommend this app!
- Vanessa O.
"Can be great, but definitely has its issues..." What do you like best about Fuze? I like that the program generates a simple link when creating a meeting invitation, along with a call-in number if you don't plan to join via computer. I like that you can change the screen view to different tiles, determine which images are larger, etc.
- Tiffany F.
"Easy to use and maintain for all sizes of businesses" What do you like best about Fuze? Many things, the ability to be able to monitor call queues within the program directly as well as the ability to see all active/inactive users at one time. It creates a very transparent environment for when you're working in a busy call centre. Also from a managers point of view, being able to easily screen calls from the software in realtime for auditing purposes is a must. Helps with all our KPI needs. Many things, the ability to be able to monitor call queues within the program directly as well as the ability to see all active/inactive users at one time. It creates a very transparent environment for when you're working in a busy call centre. Also from a managers point of view, being able to easily screen calls from the software in realtime for auditing purposes is a must. Helps with all our KPI needs.
- Stuart S.
Pros & cons
Pronto
| Pros |
|---|
| Very easy to use in the work environment with very minimal training |
| The layout is clean and neat |
| You can access it across multiple platforms. |
| Cons |
|---|
| App opening time |
| Some chat user interface |
| Sometimes Pronto can be glitchy on my phone. |
Fuze
| Pros |
|---|
| Fuze integrated nicely with Salesforce allowing call activity to be easily logged into SFDC |
| Fuze call reporting provided valuable insight into call activity and the history of individuals |
| The Fuze softphone UI was clear and simple |
| Cons |
|---|
| We left Fuze because they could not integrate with MS Teams as a direct routing partner |
| Overall the monthly cost for the licenses and variable per minute dialing costs were too high |
| IT administration was a bit confusing because of all the Admin consoles used for different administration tasks. |
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