Side-by-side comparison of features, reviews, pricing and more
Category: Communication Tools
Industries: Marketing, Financial, Technology, Business
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Category: Communication Tools
Industries: Business, Education
Essentials - $19.99
Standard - $27.99
Premium - $34.99
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Communication and Connection for Community What do you like best about Pronto? Pronto has helped our small non-profit organization streamline its communication/conferencing needs in one incredible platform that provides simple messaging efficacy and connection within our community. The company offers excellent customer service through a company liaison who is attentive to organizational needs. It has been great utilizing its service.
Ronda W.Pronto is a communication hub created for everyday users. It connects people via chat and video, so they can learn faster, work smarter, and communicate seamlessly. Most of today’s workforce either doesn’t work at a desk or works remotely. Pronto is designed mobile-first and keeps you connected right from your mobile phone— even when you’re on the go.
RingCentral is easy to set up, easy to administer and very reliable for our company. The flexibility of using cell phones without using your cell phone number, the features each call has, as well as being able to switch from a computer to a cell phone to a desk phone while still on the current phone call. If you have issues, they have many resources, like RingCentral University, where you can find the solutions, or you can contact customer service. Their customer service team deserves 5 stars alone, they are fast at responding and helping. From my experience, they had my situation fixed and working within 24 hours. Some confusion when setting up employees or switching them from a virtual number to a digital number, as well as what app/extension to use on the Chrome browser. This is where their customer service team shines. If you cannot find the solution at RingCentral University, contact them. They are fast, polite and will explain each step.
Phil SteenwykGet a simple app that combines phone, video, and messaging. You have the freedom to expand and manage your business from any device thanks to RingCentral. Start using RingCentral VideoTM for nothing, or join up for RingCentral MVPTM to upgrade your modern PBX business phone to the voice technology of today. Your first time using RingCentral Video? To access your all-in-one communications platform for smart video meetings and integrated team chat, sign up for a free account. How RingCentral facilitates communication and collaboration for you: - 200 individuals can be hosted in video meetings if you upgrade from the free version's limit of 100 participants. - 24 hour length, which means your video call can go on indefinitely and is also cost-free! - Built-in team messaging for quick business communication to talk with colleagues before, during, and after the meeting - Free; no credit card is necessary. Upgrade to RingCentral MVP whenever you want. On RingCentral MVP already? See what resources the app gives you access to: - Smart video meetings with screen sharing, chat, and markup tools for real-time collaboration - Superior team messaging with file sharing, task management, and a shared calendar - Cloud-based phone with carrier-grade reliability to take and manage calls, voicemails, faxes, and business SMS on any device - Easily switch between your desktop and mobile apps to send messages while on the go. - Auto-attendant and sophisticated call management capabilities for optimizing workflows. - Straightforward app integrations to increase productivity - Comprehensive, detailed analytics data and dashboards, as well as centralized, portal-based access to your system Certain aspects of the product require a RingCentral MVPTM (formerly known as RingCentral Office®) or RingCentral VideoTM subscription. By product and plan, features will differ. There is a free subscription option with constrained features. Today, download RingCentral and welcome possibilities.
Super easy to use, you can figure everything out super quick. It's fun to use for sports teams communications and file sharing. It's better looking than its competitors.
- Heather F.
Honestly the best all around company communication software. Super easy and organized.
- Cooper B.
Being available to each employee without them texting me on my phone or emailing me. I work on the desktop version but our employees are out in the field. It connects them to the office seamlessly and allows us to address their needs whether HR oriented or plans, pictures, project management, updates on jobs, etc.
- Kimber P.
Pretty good experience overall, though they recently started charging per message for inbound texts. (Something other vendors do not do.) The last two app versions will not allow me to switch to a Bluetooth device if it was not connected before the call started. Unable to remove buttons for unused services like Tasks, Text. (That's fine for a single user but rolling out a product org wide and not having a way to prevent users from using certain functions is just a bit no no.)
- Matt E
Just old , glitchy and bad overall. Their contracts keep their retention and reinstate themselves automatically and you can't downsize your number until your contract is up and hasn't automatically renewed itself. It also doesn't always catch all your call recordings. I was told that that is just the way it is. The call tracking is not good for me either.
- James Campbell
I am having issues with the phone picking up and not being able to connect to clients via my phone app. Phone rings and does not show who is calling nor am I able to view who is calling me. And calls that get a random tone and "mutes" so the client is talking and then when I reconnect I have to ask them to repeat themselves. Very embarrassing and unnecessary. The meetings portion works well . Please fix the call issue. This happens to everyone in my office who uses this app.
- Ileana Gonzalez
Pros |
---|
Very easy to use in the work environment with very minimal training |
The layout is clean and neat |
You can access it across multiple platforms. |
Cons |
---|
App opening time |
Some chat user interface |
Sometimes Pronto can be glitchy on my phone. |
Pros |
---|
They collect their payment from us timely |
On time receipt of our payment due |
Prompt corporate credit card charge of monthly billing |
Cons |
---|
Call quality isn't the greatest |
Sometimes there is a lag or an echo, line doesn't always switch over to voicemail |
Some companies' website verification texts or calls are automatically blocked. |
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