Pumble vs Freshchat

Side-by-side comparison of features, reviews, pricing and more

Pumble

Category: Communication Tools
Industries: Business, Education

Pricing

Free

Freshchat

Category: Communication Tools
Industries: Business, Education

Pricing

Free

20M+ Downloads
5/5

#1 in Magazines & Newspapers

Speechify is the #1 audio reader in the world. Get through books, docs, articles, PDFs, email – anything

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Sir Richard Branson

Speechify is absolutely brilliant. Growing up with dyslexia this would have made a big difference. I’m so glad to have it today.

Sir Richard Branson

Pumble reviews

When you are going to start call and video call features? You say the app has features of both ms teams and slack. However, the call buttons seem to be frozen and there is no provision to make video calls/meeting. I don't think it is any where near to teams and at most this app looks like a poor cousin of slack. Kindly share a timeline of feature release dates on your website.

- Satwik Priyadarshi

Notification is useless, app doesn't notify you at anytime. I tried to send a 25mb video and it loads forever and I am not able to delete that message as it says failed to delete the message. I see no use from this app.

- Jithin A

Best app and team chat software ever, all features are superb and efficient

- Desire Marshal

Freshchat reviews

One of the biggest missing features is the ability to set a custom notification tone. I'm not going to look at my phone *everytime* I hear a notification sound. The Freshdesk app has this feature yet in Freshchat, where it's arguably more important to set a distinct notification sound, it's completely absent. I really hope this is coming extremely soon. I'm tired of looking for ways to override this. Not having this feature is vexing. EDIT: In response to Freshworks Reply. I noticed this awhile back. I am still disappointed I cannot assign my own custom sound.

- A Google user

2 Things that are really needed: 1) the ability for the agent to go offline if they are busy! 2) to get a notification sound each time the customer replies. Currently you only get one notification when the chat first gets initiated. For all the subsequent ones, you have to constantly keep an eye on the chat to see if there are new replies. Incredibly annoying!

- Sam Fard

It need startup faster (remove startup animation example), when a customer start to chat, you need reply immediately before they left your website. And it don't push notification when i have new message in chat. Ux is not good enough.

- Nguyễn Cát

Pros & cons

Pumble

Pros
Pumble is completely FREE
No restrictions on the number of users
Unlimited chat history, and apps for all major platforms

Cons
Lack of integration to external systems
No share- screen
Limited notification setting

Freshchat

Pros
Access all customer messages in one place
Provide instant customer support
Offer proactive customer service

Cons
They do not check for spelling mistakes
They don't have a status for Pending Client Response
It's difficult to juggle having two accounts

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Speechify is one of the most popular audio tools in the world. Our Google Chrome extension, web app, iOS app, and Android app help anyone listen to content at any speed they want. You can also listen to content in over 30 different voices or languages.

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Speechify provides anyone with an audio play button that they can add on top of their content to turn it into an audiobook. With the Speechify app on iOS and Android, anyone can take this information on the go.

Learn more about text to speech online, for iOS, Mac, Android, and Chrome Extension.

Speechify is the #1 audio reader in the world

Get through books, docs, articles, PDFs, email – anything you read – faster.

4.6/5

20M+ downloads

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