Pumble vs Fuze

Side-by-side comparison of features, reviews, pricing and more

Pumble

Category: Communication Tools
Industries: Business, Education

Pricing

Free

Fuze

Category: Communication Tools
Industries: Marketing, Financial, Technology, Business

Pricing

Request for a quote

20M+ Downloads
5/5

#1 in Magazines & Newspapers

Speechify is the #1 audio reader in the world. Get through books, docs, articles, PDFs, email – anything

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Sir Richard Branson

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Sir Richard Branson

Pumble reviews

When you are going to start call and video call features? You say the app has features of both ms teams and slack. However, the call buttons seem to be frozen and there is no provision to make video calls/meeting. I don't think it is any where near to teams and at most this app looks like a poor cousin of slack. Kindly share a timeline of feature release dates on your website.

- Satwik Priyadarshi

Notification is useless, app doesn't notify you at anytime. I tried to send a 25mb video and it loads forever and I am not able to delete that message as it says failed to delete the message. I see no use from this app.

- Jithin A

Best app and team chat software ever, all features are superb and efficient

- Desire Marshal

Fuze reviews

"It works really good and with a friendly front end" What do you like best about Fuze? I use fuze every day at work, I chat with my colleagues, call them and video them all the time. Always work great! My favorite tool is the search option where you can see something said before and be able to sort it out with the work and the person or group you got the message from, it is almost impossible to forget something, if you know the key word, how said it, it's going to pop up! The friendly front end it's amazing you can set a profile, check your audio and mic! I highly recommend this app!

- Vanessa O.

"Can be great, but definitely has its issues..." What do you like best about Fuze? I like that the program generates a simple link when creating a meeting invitation, along with a call-in number if you don't plan to join via computer. I like that you can change the screen view to different tiles, determine which images are larger, etc.

- Tiffany F.

"Easy to use and maintain for all sizes of businesses" What do you like best about Fuze? Many things, the ability to be able to monitor call queues within the program directly as well as the ability to see all active/inactive users at one time. It creates a very transparent environment for when you're working in a busy call centre. Also from a managers point of view, being able to easily screen calls from the software in realtime for auditing purposes is a must. Helps with all our KPI needs. Many things, the ability to be able to monitor call queues within the program directly as well as the ability to see all active/inactive users at one time. It creates a very transparent environment for when you're working in a busy call centre. Also from a managers point of view, being able to easily screen calls from the software in realtime for auditing purposes is a must. Helps with all our KPI needs.

- Stuart S.

Pros & cons

Pumble

Pros
Pumble is completely FREE
No restrictions on the number of users
Unlimited chat history, and apps for all major platforms

Cons
Lack of integration to external systems
No share- screen
Limited notification setting

Fuze

Pros
Fuze integrated nicely with Salesforce allowing call activity to be easily logged into SFDC
Fuze call reporting provided valuable insight into call activity and the history of individuals
The Fuze softphone UI was clear and simple

Cons
We left Fuze because they could not integrate with MS Teams as a direct routing partner
Overall the monthly cost for the licenses and variable per minute dialing costs were too high
IT administration was a bit confusing because of all the Admin consoles used for different administration tasks.

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4.6/5

20M+ downloads

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