Side-by-side comparison of features, reviews, pricing and more
Category: Documentation Tool
Industries: Marketing, Business
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Category: Documentation Tool
Industries: Marketing, Education, Business, Financial
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We are constantly updating our product data sheets and needed the ability to customize and create our own workflows. We also needed Software that offered a Validation book, so that with each update the validation book would be available for us to use. Qualtrax offered both of these features. Only one of the other products we looked at came close to what Qualtrax offered, but at 4x the cost, with a limited ability to customize and no validation book. Qualtrax simply stood out among them as the best fit for us. I'd also like to say that I didn't feel we were getting the standard "sales pitch," there was a straight forward honesty that I truly appreciated from the sales staff that has continued to prove true with everyone I've dealt with. It was a decision I have not regretted.
Michelle P.Qualtrax is a complete quality and compliance software system used to manage and control documentation, automate business processes, manage customizable workflows, streamline training management, manage internal and external audits and ensure implementation of critical industry regulations in real-time. Ideal for heavily-regulated industries, where compliance with standards including ISO 17025, 17020, 13485, and 9001, TNI, GFSI, FDA, and FQS are required.
We file several types of documents (accounting, hr,contracts,policies). We use a bar-code coversheet workflow to re-direct the document to the correct workflow for further processing. The coversheet workflow allows us to detect blank pages (one-sided vs double-sided) and not import them. This avoids the questions from people asking /thinking a blank page was not imported correctly.
Kevin H.Designed for midsize organizations of 100-1,000+ employees, DocStar ECM is the best document management & business process automation solution. It empowers growing businesses to make better decisions and delivers fast ROI with intelligent data capture, workflow, and retrieval. Integrated with ERP, accounting, HRIS, EMR or other business application, DocStar ECM helps you automatically manage the entire lifecycle of your content. Contact us for a free custom demonstration.
The variety of customizations and features that are available throughout the software that allows the system to grow with our lab and program. I began implementation of the software as a beginner and have since expanded use and training to 3 different divisions in our program. Each division has unique needs that Qualtrax easily expands to include.
- Kimberly A.
There is so much...you can have all of your quality documents and necessities for quality management all in one place. Users can access necessary information easily. Workflows are wonderful for tracking information. Using the Qualtrax Cloud, I can access all of my information from home as needed without having to be in the office. The system has significantly reduced paper usage, saving time and money.
- LeAnne S.
I love the document tracking features of this system.
- Deborah S.
Very happy overall and would purchase it again if needed.
- Carol D. Accounting
Nice document management, Can be granular with workflows but there is no documentation on workflow creation. This is probably a push to sell professional services
- Zach F. System Administrator
Storage of paper documents in the office is gone. We down sized the office. We were completely ready to go to remote working, no shut down.
- Dennis L. System manager
Pros |
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Cons"There are some limitations with reporting on training matrices that are a bit frustrating as we have to manually track training curriculums |
There are a lot of options to select at every turn, and no obvious guidance about what does and does not make sense for proper setup |
Very hard to upload more than 500 documents and build the document training tests (1:1 ratio so for every document you want to capture on a test you build an entire test) |
I'm still new to this and have no comments at this time." |
Cons |
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Pros"The ability to customize the database to fit our needs |
The fact that Qualtrax is constantly updating and striving to add features that will benefit their customers is another desirable aspect |
Out-of-the-box document control, robust email notification system, configurable |
Automates compliance management specific to individual standards |
There's always room for improvement and Qualtrax recognizes that |
So, the company listens to the voice of the customer and they continuously work to improve their software |
Qualtrax (the company) has been nothing less than one of our top suppliers." |
Pros |
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The thing that has made DocStar helpful at all has been the fact that our accounting team created detailed tutorials for staff use |
DocStar is good for those who don't work with expense reports often as it is very baseline as far as advancements go |
Very satisfied with the system and would highly recommend |
The software is helpful in data management, file sharing, document workflow and many more |
Software is browser support and easy to access from any system." |
Cons |
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Everything was processed and handled manually, causing dozens of hours of work every week, errors and delayed approvals and payments, all leading to additional expenses |
There are some functionality gaps but they would apply to only the largest of companies |
I've got no real complaints with the product |
Most of what I encountered are experiential things |
They keep charges in Y that would have already been paid as part of X |
Double-dipping |
Their accounting team is inflexible and will refuse to work with you to resolve the problem |
This was 4 months ago and they still have not come through with the request |
Probably a way to get people to pay for professional services." |
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