Qualtrax vs DocStar ECM

Side-by-side comparison of features, reviews, pricing and more

Qualtrax

Category: Documentation Tool
Industries: Marketing, Business

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DocStar ECM

Category: Documentation Tool
Industries: Marketing, Education, Business, Financial

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20M+ Downloads
5/5

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Qualtrax reviews

The variety of customizations and features that are available throughout the software that allows the system to grow with our lab and program. I began implementation of the software as a beginner and have since expanded use and training to 3 different divisions in our program. Each division has unique needs that Qualtrax easily expands to include.

- Kimberly A.

There is so much...you can have all of your quality documents and necessities for quality management all in one place. Users can access necessary information easily. Workflows are wonderful for tracking information. Using the Qualtrax Cloud, I can access all of my information from home as needed without having to be in the office. The system has significantly reduced paper usage, saving time and money.

- LeAnne S.

I love the document tracking features of this system.

- Deborah S.

DocStar ECM reviews

Very happy overall and would purchase it again if needed.

- Carol D. Accounting

Nice document management, Can be granular with workflows but there is no documentation on workflow creation. This is probably a push to sell professional services

- Zach F. System Administrator

Storage of paper documents in the office is gone. We down sized the office. We were completely ready to go to remote working, no shut down.

- Dennis L. System manager

Pros & cons

Qualtrax

Pros
Cons"There are some limitations with reporting on training matrices that are a bit frustrating as we have to manually track training curriculums
There are a lot of options to select at every turn, and no obvious guidance about what does and does not make sense for proper setup
Very hard to upload more than 500 documents and build the document training tests (1:1 ratio so for every document you want to capture on a test you build an entire test)
I'm still new to this and have no comments at this time."

Cons
Pros"The ability to customize the database to fit our needs
The fact that Qualtrax is constantly updating and striving to add features that will benefit their customers is another desirable aspect
Out-of-the-box document control, robust email notification system, configurable
Automates compliance management specific to individual standards
There's always room for improvement and Qualtrax recognizes that
So, the company listens to the voice of the customer and they continuously work to improve their software
Qualtrax (the company) has been nothing less than one of our top suppliers."

DocStar ECM

Pros
The thing that has made DocStar helpful at all has been the fact that our accounting team created detailed tutorials for staff use
DocStar is good for those who don't work with expense reports often as it is very baseline as far as advancements go
Very satisfied with the system and would highly recommend
The software is helpful in data management, file sharing, document workflow and many more
Software is browser support and easy to access from any system."

Cons
Everything was processed and handled manually, causing dozens of hours of work every week, errors and delayed approvals and payments, all leading to additional expenses
There are some functionality gaps but they would apply to only the largest of companies
I've got no real complaints with the product
Most of what I encountered are experiential things
They keep charges in Y that would have already been paid as part of X
Double-dipping
Their accounting team is inflexible and will refuse to work with you to resolve the problem
This was 4 months ago and they still have not come through with the request
Probably a way to get people to pay for professional services."

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