Side-by-side comparison of features, reviews, pricing and more
Category: Documentation Tool
Industries: Marketing, Business
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Category: Documentation Tool
Industries: Marketing, Education, Business, Financial
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We are constantly updating our product data sheets and needed the ability to customize and create our own workflows. We also needed Software that offered a Validation book, so that with each update the validation book would be available for us to use. Qualtrax offered both of these features. Only one of the other products we looked at came close to what Qualtrax offered, but at 4x the cost, with a limited ability to customize and no validation book. Qualtrax simply stood out among them as the best fit for us. I'd also like to say that I didn't feel we were getting the standard "sales pitch," there was a straight forward honesty that I truly appreciated from the sales staff that has continued to prove true with everyone I've dealt with. It was a decision I have not regretted.
Michelle P.Qualtrax is a complete quality and compliance software system used to manage and control documentation, automate business processes, manage customizable workflows, streamline training management, manage internal and external audits and ensure implementation of critical industry regulations in real-time. Ideal for heavily-regulated industries, where compliance with standards including ISO 17025, 17020, 13485, and 9001, TNI, GFSI, FDA, and FQS are required.
We have had an excellent experience with eFileCabinet. The customer service team is very responsive, our sales person is well informed on the product and can easily direct you to the team member who will be able to assist you with a problem. The trainers are patient and are willing to advise on the set up of your files. Our trainer, Kevin, knows EVERYTHING about the product, and is willing to do multiple sessions for us to make sure that we understand how to use the product.
Lisa C.eFileCabinet is the ultimate document management solution that empowers HR, Finance, and more to focus on business outcomes. Our cloud-based solution can automate complex document processes that prevent midsize organizations from maximizing their revenue potential. eFileCabinet provides a secure, centralized location for each department to access their confidential data and reduce interdepartmental silos. Streamline your day with eFileCabinet and give 100% of focus to the work that matters.
The variety of customizations and features that are available throughout the software that allows the system to grow with our lab and program. I began implementation of the software as a beginner and have since expanded use and training to 3 different divisions in our program. Each division has unique needs that Qualtrax easily expands to include.
- Kimberly A.
There is so much...you can have all of your quality documents and necessities for quality management all in one place. Users can access necessary information easily. Workflows are wonderful for tracking information. Using the Qualtrax Cloud, I can access all of my information from home as needed without having to be in the office. The system has significantly reduced paper usage, saving time and money.
- LeAnne S.
I love the document tracking features of this system.
- Deborah S.
eFileCabinet support has been quick and resolved any questions/concerns that I have. The price is higher than others but you get more features than lower-priced programs.
- Kathryn F. B. Attorney
Fantastic. Simple. Not afraid to use it as it is not overwhelming and almost no learning curve.
- Patrick C. Financial Advisor
We like being able to share our documents with our clients right within our DMS. Before switching, we used to have to send encrypted emails, now it's just drag and drop.
- Joey A. Database Admin
Pros |
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Cons"There are some limitations with reporting on training matrices that are a bit frustrating as we have to manually track training curriculums |
There are a lot of options to select at every turn, and no obvious guidance about what does and does not make sense for proper setup |
Very hard to upload more than 500 documents and build the document training tests (1:1 ratio so for every document you want to capture on a test you build an entire test) |
I'm still new to this and have no comments at this time." |
Cons |
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Pros"The ability to customize the database to fit our needs |
The fact that Qualtrax is constantly updating and striving to add features that will benefit their customers is another desirable aspect |
Out-of-the-box document control, robust email notification system, configurable |
Automates compliance management specific to individual standards |
There's always room for improvement and Qualtrax recognizes that |
So, the company listens to the voice of the customer and they continuously work to improve their software |
Qualtrax (the company) has been nothing less than one of our top suppliers." |
Pros |
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I am excited to have our information organized in a secure location |
Security is the most important issue |
I also liked the ease in which we were able to sync to the Secure File exchange portal online from within the desktop application as well |
I like how the scanned images are so clear |
I like how easy it is to preview, and search for documents- especially with the word finder |
I liked having the ability to store paperless files and organize documents electronically |
I liked that you can use this software for business and personal documents." |
Cons |
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We had a problem where we lost information and the it department has yet to get back to us about a practice to be sure that never happens again |
However, you lack of support for the scanner is very disappointing and since then, I have not used the system |
Sometimes the check in/out feature fails and the software has to be reloaded on desktop |
Also, the email feature worked in the beginning but no longer does |
I use to be able to drag a PDF file over to the Rubex but now I have to drag it over to the desktop first then drag it into Rubex." |
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