Side-by-side comparison of features, reviews, pricing and more
Category: Documentation Tool
Industries: Marketing, Business
Free Trial
Category: Documentation Tool
Industries: Business, Marketing, Legal Files
Basic
$39.00 1 User Per Month
Pro
$59.00 1 User Per Month
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We are constantly updating our product data sheets and needed the ability to customize and create our own workflows. We also needed Software that offered a Validation book, so that with each update the validation book would be available for us to use. Qualtrax offered both of these features. Only one of the other products we looked at came close to what Qualtrax offered, but at 4x the cost, with a limited ability to customize and no validation book. Qualtrax simply stood out among them as the best fit for us. I'd also like to say that I didn't feel we were getting the standard "sales pitch," there was a straight forward honesty that I truly appreciated from the sales staff that has continued to prove true with everyone I've dealt with. It was a decision I have not regretted.
Michelle P.Qualtrax is a complete quality and compliance software system used to manage and control documentation, automate business processes, manage customizable workflows, streamline training management, manage internal and external audits and ensure implementation of critical industry regulations in real-time. Ideal for heavily-regulated industries, where compliance with standards including ISO 17025, 17020, 13485, and 9001, TNI, GFSI, FDA, and FQS are required.
It was significantly more expensive, and we found that we were paying for a multitude of features and functions which we didn't use or need.
Brad R.yCase is a complete case management solution for your law firm, providing the tools you need to improve organization, increase efficiency, and scale your firm operations. With MyCase, all of your important case details - documents, contacts, calendars, emails, tasks, invoices - are available in a single, organized location.
The variety of customizations and features that are available throughout the software that allows the system to grow with our lab and program. I began implementation of the software as a beginner and have since expanded use and training to 3 different divisions in our program. Each division has unique needs that Qualtrax easily expands to include.
- Kimberly A.
There is so much...you can have all of your quality documents and necessities for quality management all in one place. Users can access necessary information easily. Workflows are wonderful for tracking information. Using the Qualtrax Cloud, I can access all of my information from home as needed without having to be in the office. The system has significantly reduced paper usage, saving time and money.
- LeAnne S.
I love the document tracking features of this system.
- Deborah S.
I love the workflows, specifically, I love the fact that if you have to change a date within the workflow, that you don't have to manually change all of your tasks associated with it. You can recalculate the tasks based on the new date. Brilliant!
- Sharon G. paralegal
Communication. MyCase makes communicating with clients effortless. I can share documents, obtain signatures, and answer client questions in minutes.
- Sam S. Managing Attorney
I love the ease for clients and users alike. I appreciate the app for all types of phone platforms. This helps my clients in the event of an emergency.
- Traci C. Attorney
Pros |
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Cons"There are some limitations with reporting on training matrices that are a bit frustrating as we have to manually track training curriculums |
There are a lot of options to select at every turn, and no obvious guidance about what does and does not make sense for proper setup |
Very hard to upload more than 500 documents and build the document training tests (1:1 ratio so for every document you want to capture on a test you build an entire test) |
I'm still new to this and have no comments at this time." |
Cons |
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Pros"The ability to customize the database to fit our needs |
The fact that Qualtrax is constantly updating and striving to add features that will benefit their customers is another desirable aspect |
Out-of-the-box document control, robust email notification system, configurable |
Automates compliance management specific to individual standards |
There's always room for improvement and Qualtrax recognizes that |
So, the company listens to the voice of the customer and they continuously work to improve their software |
Qualtrax (the company) has been nothing less than one of our top suppliers." |
Pros |
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For example - we have the ability to text message with clients now, which is a great way to communicate with those client's who wouldn't otherwise use email etc |
The best feature we love is the case management as it is super easy for us to retrieve the requested document as and when asked by the client |
The features are awesome and they are constantly improving |
I love the ability to have all my cases available via digital |
I can share the documents with my clients and communicate with them via the client portal." |
Cons |
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My only complaint is downloading data is virtually impossible |
We needed to duplicate our documents and had a really hard time doing so |
Even worse, they are pretending like they own their "themes" so that I cannot simply migrate my website to an affordable site |
I haven't made a lot of mistakes in life, but MyCase was one of them |
The reports could be easier to follow/understand |
It seems all the reports would be related, but it gets confusing |
So, a client with multiple cases, is an issue |
Drafting of documents is horrible." |
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