Qualtrax vs MyCase

Side-by-side comparison of features, reviews, pricing and more

Qualtrax

Category: Documentation Tool
Industries: Marketing, Business

Pricing

Free Trial

MyCase

Category: Documentation Tool
Industries: Business, Marketing, Legal Files

Pricing

Basic

$39.00 1 User Per Month

Pro

$59.00 1 User Per Month

20M+ Downloads
5/5

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Qualtrax reviews

The variety of customizations and features that are available throughout the software that allows the system to grow with our lab and program. I began implementation of the software as a beginner and have since expanded use and training to 3 different divisions in our program. Each division has unique needs that Qualtrax easily expands to include.

- Kimberly A.

There is so much...you can have all of your quality documents and necessities for quality management all in one place. Users can access necessary information easily. Workflows are wonderful for tracking information. Using the Qualtrax Cloud, I can access all of my information from home as needed without having to be in the office. The system has significantly reduced paper usage, saving time and money.

- LeAnne S.

I love the document tracking features of this system.

- Deborah S.

MyCase reviews

I love the workflows, specifically, I love the fact that if you have to change a date within the workflow, that you don't have to manually change all of your tasks associated with it. You can recalculate the tasks based on the new date. Brilliant!

- Sharon G. paralegal

Communication. MyCase makes communicating with clients effortless. I can share documents, obtain signatures, and answer client questions in minutes.

- Sam S. Managing Attorney

I love the ease for clients and users alike. I appreciate the app for all types of phone platforms. This helps my clients in the event of an emergency.

- Traci C. Attorney

Pros & cons

Qualtrax

Pros
Cons"There are some limitations with reporting on training matrices that are a bit frustrating as we have to manually track training curriculums
There are a lot of options to select at every turn, and no obvious guidance about what does and does not make sense for proper setup
Very hard to upload more than 500 documents and build the document training tests (1:1 ratio so for every document you want to capture on a test you build an entire test)
I'm still new to this and have no comments at this time."

Cons
Pros"The ability to customize the database to fit our needs
The fact that Qualtrax is constantly updating and striving to add features that will benefit their customers is another desirable aspect
Out-of-the-box document control, robust email notification system, configurable
Automates compliance management specific to individual standards
There's always room for improvement and Qualtrax recognizes that
So, the company listens to the voice of the customer and they continuously work to improve their software
Qualtrax (the company) has been nothing less than one of our top suppliers."

MyCase

Pros
For example - we have the ability to text message with clients now, which is a great way to communicate with those client's who wouldn't otherwise use email etc
The best feature we love is the case management as it is super easy for us to retrieve the requested document as and when asked by the client
The features are awesome and they are constantly improving
I love the ability to have all my cases available via digital
I can share the documents with my clients and communicate with them via the client portal."

Cons
My only complaint is downloading data is virtually impossible
We needed to duplicate our documents and had a really hard time doing so
Even worse, they are pretending like they own their "themes" so that I cannot simply migrate my website to an affordable site
I haven't made a lot of mistakes in life, but MyCase was one of them
The reports could be easier to follow/understand
It seems all the reports would be related, but it gets confusing
So, a client with multiple cases, is an issue
Drafting of documents is horrible."

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