Quip vs mHelpDesk

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Quip

Category: Task Management Tool

Industries: Education, Marketing, Social Media

Pricing

Quip Starter

$10/ user / month

Quip Plus

$25/ user / month

Quip Advanced

$100/ user / month

mHelpDesk

Category: Task Management Tool

Industries: Sales, Business

Pricing

Starting From:

$169.00 /month

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Most popular feedback for Quip

A really great notetaking app. I can take notes on my android phone or iPhone and it syncs right to my mac. And it's very easy to keep organized. All the collaboration features are just cherry on top.

Yoyo F.

About Quip

Centralize and organize your team's work, so you can create and communicate in the same place. Create and share documents, manage projects, and stay connected every step of the way. Quip combines documents, spreadsheets, tasks, and chat in one seamless experience. Used by thousands of the most innovative companies in the world including Facebook, NewRelic, Quora, and Pinterest. Available on web, Mac, Windows, Android, and iOS. Get started with Quip for free.

Most popular feedback for mHelpDesk

We are completely cloud-based, completely mobile, our response time has decreased and profits have increased. We have found a vendor/partner that listens. We truly have an integrated product from end-to-end. Service calls/requests for quotes come in, an excellent work product goes out, seamlessly.

Mark J.

About mHelpDesk

mHelpDesk is the #1 easiest and most powerful software solution for your field service business, automating everything from first customer contact all the way to getting paid. We provide our customers with mobile and online tools that are unmatched in performance, reliability, and functionality. We've packed the best tools into one extremely easy-to-use and affordable package that requires no big upfront investment. And we have in-house product experts to get you up and running immediately.

Quip reviews

I am quite happy with it. The fact that everything is there and it's secure and I'm always adding to it makes it more valuable for me and my team every day. Especially when I can pull up costs or ideas when out and about.

- Charles A. Owner - Marketing

We were using Trello because it was so customizable and easy to use. But as our business grew, we needed more workflow options. Quip was just right for where we were at the time. It had documents and sheets built right into the platform, which saved time and kept us more organized. I especially loved the interface design.

- Amber S. Social Media Manager

When you don't give quip permission to access other email accounts, The app should stop asking me for permission, keeps prompting for authorization

- Nkanyiso Z. Millwright Apprentice

mHelpDesk reviews

Overall I have had a really good experience, anytime I have ran into a problem which is not very often but my problems have been resolved in a professional and expediential matter that allowed my business to continue to operate. You can keep an open line of communication with your customers on work order status or any problems that arise during the work order.

- Darell B. Owner

: I have well satisfactory experience using mHelpDesk software.

- Ryan S. IT

The weaknesses we struggled through for the first 2 years really left it on the back burner as far as fully implementing and incorporating it further into our customer contact operations. Resorted to doing a lot of it manually. As a CRM, it was pleasantly functional until they jacked the prices up after the HomeAdvisor affiliation came in full-bore. Home Advisor's shortfalls are a whole other dissertation.

- Ken P. Owner

Pros & cons

Quip

Pros
I like being able to literally cross off your list of todos, It's nice to see a task completed with a nice strike through it
I love seeing how organized and most importantly easy to maintain all the docs in the company and departments
Beautiful design & overall a great tool to have for any business owner
Very easy to work with, great for collaboration."
Cons
I had to struggle to get the client to use the software as she and her team found the interface confusing and overwhelming in spots
Sometimes it is hard to undo your action for example by mistake if you delete anything in a doc, the normal undo command does not work
It provides extremely limited options within files
If you try to ingest files from other sources it will not hold any formatting options
Software and/or updates can sometimes be slow or laggy
Other than this, I can not think of any other problems we have ran into."

mHelpDesk

Pros
The automatic linking with HomeAdvisor worked well usually
When it did, sending out text message alerts for new leads was a nice feature
Useful helps us on a daily basis keep track of our estimates and appointments
It was extremely easy for our employees to use when they had issues that were IT related
Made it extremely easy to track all the open tickets of issues across the state
Being able to automate is a great feature for our business."
Cons
Not only is this the SLOWEST software I have ever come into contact with, they also have the worst customer support
Terrible Customer Service from the beginning
They entered all our information for us to get started and then it took months for us to get it the way it would work for us
Inventory does not sync well with Quick Books
Customer portal has lame search features for my customers
At times, there seems to be a delay in the connection."

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