Redwood vs CleverTap

Side-by-side comparison of features, reviews, pricing and more

Redwood

Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business

Pricing

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CleverTap

Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business

Pricing

Request for a quote

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5/5

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Redwood reviews

"Best Automation tool for scheduling and monitoring jobs." What do you like best about Redwood Software? This tool helps us to schedule and monitor the jobs related to SAP modules like FI, MM, SD, HR etc. It also provides the cancellation, start, and restart of the process for the running jobs at the same time as per the business requirements. As per the monitoring perspective, we can easily track the status of the job and if any error is countered we can easily solve that issue by the given familiar functions. Review collected by and hosted on G2.com. What do you dislike about Redwood Software? According to me, there is no dislike point or comment because redwood is already doing a great job in the automation tool sector. For the first-time installation, we need a good amount to install the redwood in our organisation. Apart from this, I don't have any dislike point as of now. Review collected by and hosted on G2.com. Recommendations to others considering Redwood Software: Very Good software tool for scheduling and monitoring the jobs for every organization. Review collected by and hosted on G2.com. What problems is Redwood Software solving and how is that benefiting you? The best key point about redwood is that we can keep multiple module jobs in a single platform i.e. APPLICATION TAB. It is very familiar and easy to use for everyone whether it is an expert consultant or a fresher. In Redwood, we can easily check/track all the running jobs in the system at the same time if there is any failure/ error found we can resolve that with the help of their related SAP module functional member as well as also able to check the status of completed jobs on time.

- Shivam K.

"Web based Redwood software to manage processes" What do you like best about Redwood Software? Redwood's interface is user-friendly. Renewal of the redwood license can be done using the script by just copying text from the .text file from begin license to end license. We can set auto-refresh timing in redwood, which refreshes the current page as well as the job status during time interval. clicking on "I" button at the top right corner provides the information of the version we are using, online help through documentation as well as help support are the eye catching of redwood software. Review collected by and hosted on G2.com. What do you dislike about Redwood Software? There might be some actions which we cant perform in redwood which is actually negotiable like performing some of the actions on jobs/objects is restricted due to security policy or the duplication of job definition/process is not possble. Redwood only allows us to write SQL queries/ scripts which might sometimes lack in fulfilling user requirement. Review collected by and hosted on G2.com. Recommendations to others considering Redwood Software: My suggestion if your looking for automation software just go for redwood. Definetly no turning back or no regrets on making the decision. Review collected by and hosted on G2.com. What problems is Redwood Software solving and how is that benefiting you? It is easy to edit the scheduled job, but should be careful in selecting edit the recurrance or edit the current process. we can add as many queue of our choice to distinguish the connection between different objects like we have HCM queue, GTG queue, CRM queues etc which makes life easier for redwood user. for Jsox audit purpose every month we retrive failed job report through xml file and also can download any report of our choice. Most important feature is we can download joblog.log file which contains data information of a particular job run wheather it is for completed or killed job. So it will be easy for functional team to analyse the issue and work on it.

- Sandeep P.

"Redwood software fulfills top level management functions." What do you like best about Redwood Software? Redwood tool does organising, monitoring, controlling, and scheduling all jobs and activities. Redwood software holds the overall control of work performance. In Redwood, we can configure all types of functional application jobs like PI, FI, MFG, SC, BW, BODS etc. Redwood also contains documentation of each job and its history and statistics. where all of these are limited in some other automation tools. Review collected by and hosted on G2.com. What do you dislike about Redwood Software? Redwood has all new features and advanced technology. In redwood, we can run a job on an Adhoc basis or we can schedule a job for future dated runs. But we can't write a logic to run a job with past dates. As far as my opinion apart from this every other option in redwood works very well and runs our business. Review collected by and hosted on G2.com. Recommendations to others considering Redwood Software: Redwood automation can be your fixed asset, good resource to run your finance & business etc. Review collected by and hosted on G2.com. What problems is Redwood Software solving and how is that benefiting you? we do retain job and its statistics for certain period of time by choosing the retention period. Whenever we want to configure and schedule a job in redwood and its run should not happen currently or in future , we choose hold on submit which is an option to hold the jobs until all the parameters are entered properly and all user requirements are satisfied.

- Varun K.

CleverTap reviews

"It is intuitive, insightful and easy to use." What do you like best about CleverTap? Upsides of using CleverTap: 1. It is very easy to use. The user experience is quite nice. 2. The UI is clean. 3. Integrations and insights are quite useful in helping me plan campaigns. Review collected by and hosted on G2.com. What do you dislike about CleverTap? Dislike: 1. If the amount of data is high, the processing is really slow. 2. The campaign flow creation gets daunting at times. 3. User Management module can be improved to allow access to multiple dashboard under same business accounts. Review collected by and hosted on G2.com. What problems is CleverTap solving and how is that benefiting you? 1. it is solving campaign management and remarketing complexities for me. 2. It is also useful in tracking consumer behaviour. 3. Sometimes if the dev cycle is long for hardcoding communication/banners, CT's interventions come in handy.

- Roopal N.

"A complete reliable marketer tool!" What do you like best about CleverTap? The added advantage of analytics and end-to-end optimization of campaigns make it really easy and ideal for marketers to reach out to the right audience at the right time and establish the brand Review collected by and hosted on G2.com. What do you dislike about CleverTap? Changes and updates and the little bugs. The changes made are not well informed or educated about and new releases are sometimes filled with bugs which although not grave issues but do hamper the experience Review collected by and hosted on G2.com. What problems is CleverTap solving and how is that benefiting you? CT has an option to send user time bases campaigns and a one view for all campaign level goal tracking which gives us a detailed overview on what is performing and how each segment is growing.

- Jasmeet B.

"The essential tool for marketing and better customer relationships." What do you like best about CleverTap? Reports, analytics and insights provide greater engagement and user engagement. One of the things we like most about CleverTap is that the tool provides real-time information and gives us the ability to make business decisions more accurately and quickly, generating greater engagement in marketing campaigns created for our clients. Campaigns have become more efficient and differentiated and can be carried out from any mobile device. Review collected by and hosted on G2.com. What do you dislike about CleverTap? It didn't bring any negative impact and there were no complaints and occurrence of bugs and problems in CleverTap. Review collected by and hosted on G2.com. What problems is CleverTap solving and how is that benefiting you? CleverTap is at the heart of our IT and marketing management to maintain differentiated and close relationships with our customers. We manage the tool for general users to create marketing campaigns, advertisements, and forms with CleverTap's Intelligent Mobile Marketing platform using mobile devices. Everything has worked very well, optimizing work routines, generating more financial income and more publicity from the media.

- Bruno A.

Pros & cons

Redwood

Pros
Upgrades are fast and can be done in a "lights-out" manner
The ability to organize functions into applications is very helpful
Events such as a file watcher to kick off a process when a file is detected are done very well

Cons
The documentation is lacking severely, many times even leading to a suggestion of paying for professional services to figure out processes
Also not updating documentation when a new release makes the old documentation obsolete.AS400/iSeries has been a constant battle since inception, once an update fixes one thing, another seems to break within the AS400/iSeries space, and sometimes the fixes don't actually fix the issue
Over time now this has gotten much beter.Allowing an issue to go back and forth within a ticket countless times (sometimes over 40 responses) without just getting everyone together on a meeting
Update - this has gotten much better with time.

CleverTap

Pros
Multi-platform engagement
Funnel Data
Marketing automation options

Cons
Customer service isn't that great [from my experience], most of the time the team is puzzled or will leave the client puzzled.Price is very high with respect to the features available
MAU based pricing with a flawed sense of MAU calculation.The way they calculate MAU is morally wrong
If a customer opens my email that I am sending via AWS, and they don't even come on my app, how can you consider them as active user?

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