Side-by-side comparison of features, reviews, pricing and more
Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business
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Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business
Request for a Quote
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RunMyJobs is the most reliable, dependable scheduling software we have ever used. What do you like best about Redwood Software? RunMyJobs is very flexible and once you set a job chain up it runs like clockwork. One of my favorite features is the custom calendars that allow you to run jobs only when you want them to. It doesn't have to be daily, weekly or monthly only. Review collected by and hosted on G2.com. What do you dislike about Redwood Software? One area where there could be some improvement is the help. I would like to see more examples. Review collected by and hosted on G2.com. What problems is Redwood Software solving and how is that benefiting you? We implemented a new system last year and the business users had to run tasks manually. We were able to create some standard processes that could be used over and over with just different parameters to automate over 100 manual tasks which saved the users from having to work nights and weekends.Chris V.
A SINGLE CLOUD-BASED SOLUTION FOR IT, FINANCE, AND BUSINESS PROCESSES With Redwood Software’s RunMyJobs workload automation solution IT teams can create and run essential scheduled and event-driven processes, manage file and data transfers, and orchestrate automation across applications and other tools like RPA. With Finance Automation, finance and accounting teams can streamline crucial processes such as the period-end close with low-touch automation, eliminating manual data retrieval and spreadsheet manipulation throughout every process. Enterprises in every industry, from manufacturing, utility, retail, and biotech to hospitality, banking, and aerospace rely on Redwood. Our low-code automation platform is at the core of critical business operations such as forecasting, replenishment, reconciliation, financial close, order-to-cash, billing, reporting, and more. ABOUT REDWOOD SOFTWARE Redwood Software delivers IT, finance and business process automation to help modern enterprises excel in the digital age. Redwood orchestrates and automates business processes across complex hybrid IT environments so enterprise organizations can focus on business agility, cost-efficiency, and customer experiences. Our automation solutions help thousands of organizations across 150 countries execute with speed and precision.
The Freshworks team was a great asset during implementation and continue to be a key partner for Waterstons as we look to further mature and improve our services to customers, tailored to their specific needs.Alex Bookless
Freshworks CRM comes in third place in our ratings of the Best CRM software of 2022. It is a good system for growing companies with quickly expanding sales and marketing automation needs. It serves markets from small businesses to mid-market enterprise customers.
"Best Automation tool for scheduling and monitoring jobs." What do you like best about Redwood Software? This tool helps us to schedule and monitor the jobs related to SAP modules like FI, MM, SD, HR etc. It also provides the cancellation, start, and restart of the process for the running jobs at the same time as per the business requirements. As per the monitoring perspective, we can easily track the status of the job and if any error is countered we can easily solve that issue by the given familiar functions. Review collected by and hosted on G2.com. What do you dislike about Redwood Software? According to me, there is no dislike point or comment because redwood is already doing a great job in the automation tool sector. For the first-time installation, we need a good amount to install the redwood in our organisation. Apart from this, I don't have any dislike point as of now. Review collected by and hosted on G2.com. Recommendations to others considering Redwood Software: Very Good software tool for scheduling and monitoring the jobs for every organization. Review collected by and hosted on G2.com. What problems is Redwood Software solving and how is that benefiting you? The best key point about redwood is that we can keep multiple module jobs in a single platform i.e. APPLICATION TAB. It is very familiar and easy to use for everyone whether it is an expert consultant or a fresher. In Redwood, we can easily check/track all the running jobs in the system at the same time if there is any failure/ error found we can resolve that with the help of their related SAP module functional member as well as also able to check the status of completed jobs on time.
- Shivam K.
"Web based Redwood software to manage processes" What do you like best about Redwood Software? Redwood's interface is user-friendly. Renewal of the redwood license can be done using the script by just copying text from the .text file from begin license to end license. We can set auto-refresh timing in redwood, which refreshes the current page as well as the job status during time interval. clicking on "I" button at the top right corner provides the information of the version we are using, online help through documentation as well as help support are the eye catching of redwood software. Review collected by and hosted on G2.com. What do you dislike about Redwood Software? There might be some actions which we cant perform in redwood which is actually negotiable like performing some of the actions on jobs/objects is restricted due to security policy or the duplication of job definition/process is not possble. Redwood only allows us to write SQL queries/ scripts which might sometimes lack in fulfilling user requirement. Review collected by and hosted on G2.com. Recommendations to others considering Redwood Software: My suggestion if your looking for automation software just go for redwood. Definetly no turning back or no regrets on making the decision. Review collected by and hosted on G2.com. What problems is Redwood Software solving and how is that benefiting you? It is easy to edit the scheduled job, but should be careful in selecting edit the recurrance or edit the current process. we can add as many queue of our choice to distinguish the connection between different objects like we have HCM queue, GTG queue, CRM queues etc which makes life easier for redwood user. for Jsox audit purpose every month we retrive failed job report through xml file and also can download any report of our choice. Most important feature is we can download joblog.log file which contains data information of a particular job run wheather it is for completed or killed job. So it will be easy for functional team to analyse the issue and work on it.
- Sandeep P.
"Redwood software fulfills top level management functions." What do you like best about Redwood Software? Redwood tool does organising, monitoring, controlling, and scheduling all jobs and activities. Redwood software holds the overall control of work performance. In Redwood, we can configure all types of functional application jobs like PI, FI, MFG, SC, BW, BODS etc. Redwood also contains documentation of each job and its history and statistics. where all of these are limited in some other automation tools. Review collected by and hosted on G2.com. What do you dislike about Redwood Software? Redwood has all new features and advanced technology. In redwood, we can run a job on an Adhoc basis or we can schedule a job for future dated runs. But we can't write a logic to run a job with past dates. As far as my opinion apart from this every other option in redwood works very well and runs our business. Review collected by and hosted on G2.com. Recommendations to others considering Redwood Software: Redwood automation can be your fixed asset, good resource to run your finance & business etc. Review collected by and hosted on G2.com. What problems is Redwood Software solving and how is that benefiting you? we do retain job and its statistics for certain period of time by choosing the retention period. Whenever we want to configure and schedule a job in redwood and its run should not happen currently or in future , we choose hold on submit which is an option to hold the jobs until all the parameters are entered properly and all user requirements are satisfied.
- Varun K.
“For PhonePe, Freddy fetches context from the transactions made and offers contextual assistance for a personalized self-service experience from right within the app. We have been using it for a year and can confidently say that we have accomplished most of what we had in mind.”
- Vishal Gupta, Head of Product, PhonePe
“Because we're managing and handling tickets faster, satisfaction skyrocketed. 98% of the users say they are 'extremely satisfied' after handling a ticket, and give us a smiley face.”
- Alex Anheuer, Manager Workplace Services, Payvision
"Core ITSM is Excellent" What do you like best about Freshworks? The core ITSM functionality is fully functional and easy to install and use. The incident, Change, Problem, Release are all good and the new Alert management module is a game changer. The integration via webhooks to other FRESH products is good and the Jira integration looks excellent Review collected by and hosted on G2.com. What do you dislike about Freshworks? The Project module is ok, however, it records employee time in a different data schema. In big companies with totally different project teams, it is probably ok, but in small to mediums where the project resources are also Level 3 resolvers, this creates issues pulling utilisation and billing reports together adds at least an hour of work per week. Review collected by and hosted on G2.com. What problems is Freshworks solving and how is that benefiting you? We are an Managed Service Provider so Freshservice is the core of our service delivery business. Freshservice solves our core ITSM delivery problem out of the box, no customisations are required.
- Richard S.
|Upgrades are fast and can be done in a "lights-out" manner|
|The ability to organize functions into applications is very helpful|
|Events such as a file watcher to kick off a process when a file is detected are done very well|
|The documentation is lacking severely, many times even leading to a suggestion of paying for professional services to figure out processes|
|Also not updating documentation when a new release makes the old documentation obsolete.AS400/iSeries has been a constant battle since inception, once an update fixes one thing, another seems to break within the AS400/iSeries space, and sometimes the fixes don't actually fix the issue|
|Over time now this has gotten much beter.Allowing an issue to go back and forth within a ticket countless times (sometimes over 40 responses) without just getting everyone together on a meeting|
|Update - this has gotten much better with time.|
|Nice looking status page that is easily configurable and should suit almost any situation|
|The support team at Freshteam is super helpful regarding learning guides and tutorials or just quickly connecting and walking me through a feature I don't fully understand yet|
|Freshdesk provides very useful features with multiple support channels including live chat, email, phone and social media.|
|Its costs are high|
|It was a bit difficult to adapt to but now I manage it very well|
|Not a problem but the UX for grouping multiple products inside the same organisation was a bit janky.|
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