Side-by-side comparison of features, reviews, pricing and more
Category: Social Media tools
Industries: Communication, Marketing, Education
Contact for a Quote
Category: Social Media tools
Industries: Communication, Marketing, Education
Contact for a Quote
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I give Reputation.com a five out of five rating. Well, believe it or not, before we were using Reputation.com, we were doing things in a manual manner, so we were kind of doing things almost hand written. We were in the digital sphere, kind of doing everything one by one, but after using Reputation.com, the ability to create and move forward with the content and the engagement of reviews and testimonials, has just been a game changer. We even looked at different platforms. One of them was called Chatmeter and it compared pretty nicely, but in the long run, the credibility of Reputation.com, just the different functions and benefits that they have, is primarily the reasons that we moved forward with them. Using a platform that allows you to pull in multiple pieces of information, and makes it easy, quick, and efficient, and allows you to have digestible reports or dissectable reports, was really some of the main reasons we chose Reputation.com. Reputation.com has a lot of different integrations, or at least the key integrations, to have success in the testimonial and review market. So, when you're looking at reviews from all these different places, Reputation.com has the ability to pull in reviews into one dashboard, from Google or Facebook or different platforms like that, where you're having a lot of your traffic and you're having a lot of your reviews or testimonials on those different sites. So, it's efficient in the sense that it allows you to see everything in just one dashboard, as opposed to going to Google My Business, or the multiple pages that you have, or your Facebook pages. Sometimes, for businesses, you have an umbrella corporate entity, and then you'll have a lot of different franchisees under that umbrella, and so this Reputation.com platform saves a tremendous amount of time. Some other benefits include the ability to categorize and look at stats in different levels, so if you want to look at the franchise level, or if you want to look at the group corporate level, or if you want to look at location, you want to look at how you're getting reviewed, your positive reviews, your negative reviews, all that kind of information can be broken down in this dashboard at the click of a couple buttons. It makes it really super simple and very easy, and very pleasant, actually, because if I had to do this with all the different pages one by one, it would take all day and I would probably have no hair. But now, we're doing something like this in one platform, just like I said, makes it really easy and comforting. I think if you're looking at Reputation.com, I think it's a great platform because it is reliable. It is a huge, trusted name and organization used across the nation and probably worldwide as well. So, having that kind of dependability in a platform will really help you to make the right decision in choosing Reputation.com.
Dan F.Reputation (formerly NUVI) provides real-time data visualization and social media insights to help you make decisions on your social media strategy. It also provides you with the tools to publish and engage on social media efficiently.
The Khoros platform has given us both deeper and broader knowledge of our TikTok campaign. We’ve used that knowledge to make key adjustments to our strategy, and the results speak for themselves.
Karen Pace, DirectorKhoros is a platform for digital-first customer engagement With more than 20 years of experience, we’re a global leader revolutionizing CX with software and services for digital care, messaging, chat, social marketing, and online communities.
Manage multiple locations in one dashboard Reputation allows us to manage multiple locations from one platform and pushes out updating data to several of the larger platforms like Google, Bing, Facebook and others. You can monitor and respond to reviews using the Reputation services and tools also.
- Amanda Bolton
Reputation is a game changer! Reputation is a game changer! Not only can you see all of your reviews in one place, making it easy to respond and stay on top of things, they keep growing and improving the user's experience. Additions like Social Suite make my life so much easier. Everyone there is helpful, knowledgeable and absolutely great to work with. I highly recommend exploring what Reputation.com can do for you!
- Tanya McKinney
Reputation.com is a well organized… Reputation.com is a well organized platform that combines the use of "buckets" and templated responses to ensure I can manage the reputation of my business in across all my social media activities with ease and efficiency from a single platform.
- Aurora Castilla
“Working with the Khoros team and platform enables us to effectively engage car enthusiasts on social media and attract new members to our brand.”
- Julie Gu
“AAA is a membership organization, so being always connected means that we meet our members in the channel of their choice, and we’re always there when they need us”
- Marshall Doney
I'm even more sure about it now, after many months of use, as I see the value of having such a tool used at global level within the organization.
- Giulia Quaglia Social Media Specialist
Pros |
---|
Organized |
Seeing reviews from all platforms in one place |
Content library and user system. |
Cons |
---|
The software can be glitchy every now and then, but overall this isn't such a detrimental issues |
Getting the initial set up correct can be a little daunting |
Reputation.com is a very extensive product, so it can be overwhelming to learn it all at the adoption level. |
Pros |
---|
You can respond and follow your followers in real time, through a very simple and very easy to use interface |
The best thing about this tool is the possibility not only to see who shares your content, but also where your message arrives by means of very complete statistics |
Monitoring & engagement. |
Cons |
---|
It is a bit difficult to program multiple resending since the window is very small |
Overwhelming - It can be overwhelming at times |
Some of the features did not fit our needs. |
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