rescuetime vs Freshdesk

Side-by-side comparison of features, reviews, pricing and more

rescuetime

Category: Task Management tools
Industries: Busines/Productivity

Pricing

RescueTime

$12.00

Per Month

Freshdesk

Category: Task Management tools
Industries: IT, Business/Productivity

Pricing

Growth

$15/ agent / month billed annually

Pro

$49/ agent / month billed annually

Enterprise

$69/ agent / month billed annually

Growth

$29/ agent / month billed annually

Pro

$59/agent/month, billed annually

Enterprise

$99per user/month,billed annually

20M+ Downloads
5/5

#1 in Magazines & Newspapers

Speechify is the #1 audio reader in the world. Get through books, docs, articles, PDFs, email – anything

you read – faster.

Sir Richard Branson

Speechify is absolutely brilliant. Growing up with dyslexia this would have made a big difference. I’m so glad to have it today.

Sir Richard Branson

rescuetime reviews

My favorite thing is that it has a very useful browser widget. I can't afford to have a million apps open that I don't need, because I already have a lot that I do, so the fact that I can easily access information, set alerts/timers, reports, etc all from the widget is super helpful.

- Elizabeth S. Director of Finance

I liked that I learned a lot about where my time goes. I can often get distracted when I'm researching something, and end up on a totally unrelated task. FocusTime definitely made me more aware of when I started wandering.

- Lauren T. Legal Transcriptionist

It tracks all my computer usage in work hours not just internet history. You can specific apps/sites that relate to focus work, other work and personal

- Liz F. Bookkeeper /owner

Freshdesk reviews

Within Digital Marketing I use software that helps me develop my strategies, one of this software is Freshdesk. I like that this software helps me create multiple channels to make as much contact as possible with customers, whether it's through email, phone, social networks and live chat. Likewise, it applies the use of the cloud to facilitate automatic and personalized messages, therefore, the messages are usually more specific according to the client, which makes the attention more special. Finally, all the tools that this software offers me allow the services offered by the company to be more organized and the sale to materialize, not just get stuck in the doubts that customers have.

- Chloe T. Global Marketing Director, Biolage

Freshdesk provides very useful features with multiple support channels including live chat, email, phone and social media. Furthermore, it is a cloud base software that is easy to use with smart automation features to ensure things are done smoothly and faster which enables more efficient business processes for a better customer engagement and experience.

- Victor S. Total Quality Management Manager

It has a tool that allows us to prioritize certain requests, organizing them according to their importance. The system creates requests and tickets automatically, for each communication channel, but also allows us to create tickets manually. It has automated routing, so that calls are routed to the agents trained to solve them.

- James S. Demand Generation, Marketing Manager

Pros & cons

rescuetime

Pros
I was first introduced at rescue time by a work colleague, he was claiming that he could do pomodoro time, and in the end of the day he knew how much focused and productive he had been
I was curious out by this tool, so I start using it and became impressed in how simple and silent it was, it was just a icon occult in my taskbar
It demands only 3mb of pc memory and maps everything that I do
He is aware of the types of websites I'm accessing because he already has a database
However I had to edit some sites as research/work/etc
(like my company website).

Cons
The interface is ugly and outdated, but the use is so simple that maybe not the focus of development team
The information architecture and content at the dashboard page is the biggest problem, a simple redesign could do miracles.

Freshdesk

Pros
Freshdesk provides an unrivalled ability to stay on top of client support and issue management
This tool is so far the best in class at supporting our needs in supporting our client base.

Cons
Mobile app needs work
Does not provide as much functionality as the browser based version

What is Speechify?

Speechify is one of the most popular audio tools in the world. Our Google Chrome extension, web app, iOS app, and Android app help anyone listen to content at any speed they want. You can also listen to content in over 30 different voices or languages.

How can Speechify turn anything into an audiobook?

Speechify provides anyone with an audio play button that they can add on top of their content to turn it into an audiobook. With the Speechify app on iOS and Android, anyone can take this information on the go.

Learn more about text to speech online, for iOS, Mac, Android, and Chrome Extension.

Speechify is the #1 audio reader in the world

Get through books, docs, articles, PDFs, email – anything you read – faster.

4.6/5

20M+ downloads

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