Right Click Tools vs Marketing 360
See the best product reviews, compare products, read reviews, and more.
See the best product reviews, compare products, read reviews, and more.
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Sir Richard BransonDeploying SW, summary of status on endpoints, check client data and many many others which RC tools really help with.
Josef H.
In every environment, there are potential vulnerabilities. Finding and addressing all of them is near impossible without the right tools. Right Click Tools help to reduce overall enterprise risk, ensuring compliance with encryption, privileged access, software updates, and more. Plus, save hundreds of hours per year by automating tedious and error-prone tasks.
I'm quite happy with everything. We have run into some billing issues, technical issues, etc, but we did manage to get everything resolved. We were assigned a customer service rep and they've been very helpful in ironing out any problems. I've been with these guys for almost 2 years and I don't have any interest in switching to a different provider.
Nick F.
Birdeye's all-in-one platform provides remarkably easy, scalable tools to effortlessly manage online reputation and gain customer experience insights to grow sales and thrive. More than 80,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.
The compliance in my sites went from ~70% to 98% in one week after start using rct. There were some issues but the support was excellent and fast enough.
- florin l. system engineer
Fantasitc. RCT has greatly improved our abiltiy to manage machines our environments. 10/10
- Stephanie J. Information Technology Specialist I
RTC brings some difficult to access tools to an easy to use menu system.
- Joel K. Senior IT Helpdesk Technician
Birdeye's ability to integrate with a wide variety of patient management systems (PMS) for review generation is exceptional and sets this product apart from anything else we can find. Our clients use a wide variety of PMSs, and Birdeye integrates with nearly all of them. If they don't they'll work on finding a solution to bring automation to the system.
- Thad S. Director of Operations
Best thing for us about Birdeye is the integrations with multiple dental patient management systems. Most offices don't want to take the time to learn a new platform so integration is key and Birdeye has the most options.
- Chris M. Director of Customer Success & Analytics
Very difficult onboarding process, limited support when issues arise. Directory listing service is not up to par with other providers like text.
- Amy M. Market Manager
Pros |
---|
It is a great product to manage Windows devices |
We use it for imaging & application development |
I truly enjoy the ability to further manage devices that are ran within our SCCM ecosystem |
We can easily run tasks for entire collections and groupings |
It is nice to be able to use one tool for this information instead of multiple tools |
Also love the Endpoint insights to be able to see all off device warranty information |
The experience has been awesome |
Sales and On Boarding team were excellent to work with." |
Cons |
---|
No remote management when a device is outside our Network |
Not that it's a "least" about the product but I dislike how much I have to learn a new product but that passes with time |
The install is a bit confusing |
I'm till not sure it's setup entirely |
Hard to find a feature I dont like about the software." |
Pros |
---|
We have been partners since 2015 and we encourage clients to use the Birdeye technology |
Thank you for the quality work that you provide |
I love the convenience of having your big players all in one spot |
Ease of reading and responding to reviews |
It has helped us tremendously in gaining feedback from our customers as to how satisfied they are with our services and to enlighten us as to ways we may improve our services moving forward |
Experience has been great and support is super helpful |
We will continue for a long time with BirdEye." |
Cons |
---|
This will lead to reviews being taken down and a negative impact on your business' marketing efforts on those sites |
The customer support is one of the worst that we have ever dealt with |
Sometimes old correspondence will pop up in our 'Open' inbox and I'm not sure why that is |
It could be user error, but IDK |
They have shown poor ethics in the wake of the pandemic." |
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