Right Click Tools vs UpKeep
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See the best product reviews, compare products, read reviews, and more.
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Sir Richard BransonDeploying SW, summary of status on endpoints, check client data and many many others which RC tools really help with.
Josef H.
In every environment, there are potential vulnerabilities. Finding and addressing all of them is near impossible without the right tools. Right Click Tools help to reduce overall enterprise risk, ensuring compliance with encryption, privileged access, software updates, and more. Plus, save hundreds of hours per year by automating tedious and error-prone tasks.
Overall, this is the best CMMS we have used. I did sample the top 10 for a year before deciding and upKeep was the best because of easy of use in the field. This software saves time by reducing paperwork and admin tasks.
Jonathan B.
Upkeep is an Asset Operations Management solution that helps businesses scale by giving every Maintenance and Reliability team the tools and information they need to run Operations efficiently and effectively. UpKeep gives you a central command center to efficiently manage all your work orders, assets, and maintenance to deliver fast resolutions. UpKeep enables you to create one front door for all your technicians to go through for all services and support.
The compliance in my sites went from ~70% to 98% in one week after start using rct. There were some issues but the support was excellent and fast enough.
- florin l. system engineer
Fantasitc. RCT has greatly improved our abiltiy to manage machines our environments. 10/10
- Stephanie J. Information Technology Specialist I
RTC brings some difficult to access tools to an easy to use menu system.
- Joel K. Senior IT Helpdesk Technician
This creates the foundation for extensive maintenance records, historical tracking of problems, inventory, and more. It allows you to monitor your entire portfolio on a macro and micro level.
- Dirk K. Director of Operations
Using Upkeep has been an easy process, and it helps keep everything in one place. I also like the fact that our Operations Manager sees everything that I do, from creation of work orders, to updates, and completion of work orders.
- Rick D. Facility Manager
We all like it, but the glitches are too slow at being corrected. I really don't want to switch companies but it has come up recently. I like working with the support team, they always seem very willing to help. Unfortunately the solutions they provide are hardly ever agreeable with me. I think that is usually no fault of theirs, but rather that we keep reaching the end of the program's capabilities. That is frustrating for me.
- Jamie P. Grounds & Buildings Manager
Pros |
---|
It is a great product to manage Windows devices |
We use it for imaging & application development |
I truly enjoy the ability to further manage devices that are ran within our SCCM ecosystem |
We can easily run tasks for entire collections and groupings |
It is nice to be able to use one tool for this information instead of multiple tools |
Also love the Endpoint insights to be able to see all off device warranty information |
The experience has been awesome |
Sales and On Boarding team were excellent to work with." |
Cons |
---|
No remote management when a device is outside our Network |
Not that it's a "least" about the product but I dislike how much I have to learn a new product but that passes with time |
The install is a bit confusing |
I'm till not sure it's setup entirely |
Hard to find a feature I dont like about the software." |
Pros |
---|
I love the ease of using this software, the clean organization, and simple functionality |
The group of individuals that helped us set up UpKeep were amazing, supportive, and informative throughout the whole process |
Setting up a PM schedule was easy, fast and logical |
I am still learning more about the product, but at this point, I'm a huge fan |
The product is extremely easy use and responses are almost immediate |
One the initial password is saved you can just store it in your favorites and fill out the firm." |
Cons |
---|
I just risk that it was available to all departments without having to pay additional user fees |
When filling out the tasks on the app if you make a mistake and have typed to much you can't go back and correct it because it doesn't do it in paragraph form |
If there is no service then the app is useless to use |
Requester's sometimes log out of it and forget what their password is." |
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