RingCentral vs Circuit

Side-by-side comparison of features, reviews, pricing and more

RingCentral

Category: Communication Tools
Industries: Business, Education

Pricing

Essentials - $19.99

Standard - $27.99

Premium - $34.99

Circuit

Category: Communication Tools
Industries: Marketing, Financial, Technology, Business

Pricing

Team - 3.95€ per month

Professional - 6.95€ per month

Enterprise - 14.95€

20M+ Downloads
5/5

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RingCentral reviews

Pretty good experience overall, though they recently started charging per message for inbound texts. (Something other vendors do not do.) The last two app versions will not allow me to switch to a Bluetooth device if it was not connected before the call started. Unable to remove buttons for unused services like Tasks, Text. (That's fine for a single user but rolling out a product org wide and not having a way to prevent users from using certain functions is just a bit no no.)

- Matt E

Just old , glitchy and bad overall. Their contracts keep their retention and reinstate themselves automatically and you can't downsize your number until your contract is up and hasn't automatically renewed itself. It also doesn't always catch all your call recordings. I was told that that is just the way it is. The call tracking is not good for me either.

- James Campbell

I am having issues with the phone picking up and not being able to connect to clients via my phone app. Phone rings and does not show who is calling nor am I able to view who is calling me. And calls that get a random tone and "mutes" so the client is talking and then when I reconnect I have to ask them to repeat themselves. Very embarrassing and unnecessary. The meetings portion works well . Please fix the call issue. This happens to everyone in my office who uses this app.

- Ileana Gonzalez

Circuit reviews

"Nice messaging app" What do you like best about Circuit? Circuit is a nice collaboration tool (messaging/call/screen sharing) app for the office. I have used it for a very long time and am very satisfied with it. I liked the feature like screen sharing, video or voice call, message. We come to know about the status of other colleagues. Now I have joined new organisation and here we do not have any collaboration tools in case circuit team is seeing this review I would like to get in touch with them to get it implemented in my organisation.

- Nirbhay G.

"Great collaboration tool for business" What do you like best about Circuit? Circuit is an excellent platform for your daily stable business meetings/video conferencing as it doesn't take long to set it up even in case there is an urgent or unplanned meeting. Plus if anyone misses the meeting Circuit allows you to record the meeting. It is very efficient for me as I can handle the internal communication of my team like chats and data shared.

- Akshat S.

"Easy to use" What do you like best about Circuit? Meetings and clarifications through chat and to attend meetings, new updates from managers and conducting training sessions to all new joiners, will join through mobile app as well.

- Maheswar V.

Pros & cons

RingCentral

Pros
They collect their payment from us timely
On time receipt of our payment due
Prompt corporate credit card charge of monthly billing

Cons
Call quality isn't the greatest
Sometimes there is a lag or an echo, line doesn't always switch over to voicemail
Some companies' website verification texts or calls are automatically blocked.

Circuit

Pros
Circuit is an extremely efficient way for me to organize all of my inter-team communications in a single workspace
It allows me to work remotely very efficiently and manage projects and teamwork inside the company and with partners
It does all of the important communication functions very well - including recording meetings for those that cannot attend and it has amazing up-time so it's reliable enough to be the central communications vehicle for a company.

Cons
Need enhancements to manage large communities better
Need statistics for large communities
Need ability to have super admins to effectively mange large communities

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