Side-by-side comparison of features, reviews, pricing and more
Category: Communication Tools
Industries: Business, Education
Essentials - $19.99
Standard - $27.99
Premium - $34.99
Category: Communication Tools
Industries: Business, Education
Free
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RingCentral is easy to set up, easy to administer and very reliable for our company. The flexibility of using cell phones without using your cell phone number, the features each call has, as well as being able to switch from a computer to a cell phone to a desk phone while still on the current phone call. If you have issues, they have many resources, like RingCentral University, where you can find the solutions, or you can contact customer service. Their customer service team deserves 5 stars alone, they are fast at responding and helping. From my experience, they had my situation fixed and working within 24 hours. Some confusion when setting up employees or switching them from a virtual number to a digital number, as well as what app/extension to use on the Chrome browser. This is where their customer service team shines. If you cannot find the solution at RingCentral University, contact them. They are fast, polite and will explain each step.
Phil SteenwykGet a simple app that combines phone, video, and messaging. You have the freedom to expand and manage your business from any device thanks to RingCentral. Start using RingCentral VideoTM for nothing, or join up for RingCentral MVPTM to upgrade your modern PBX business phone to the voice technology of today. Your first time using RingCentral Video? To access your all-in-one communications platform for smart video meetings and integrated team chat, sign up for a free account. How RingCentral facilitates communication and collaboration for you: - 200 individuals can be hosted in video meetings if you upgrade from the free version's limit of 100 participants. - 24 hour length, which means your video call can go on indefinitely and is also cost-free! - Built-in team messaging for quick business communication to talk with colleagues before, during, and after the meeting - Free; no credit card is necessary. Upgrade to RingCentral MVP whenever you want. On RingCentral MVP already? See what resources the app gives you access to: - Smart video meetings with screen sharing, chat, and markup tools for real-time collaboration - Superior team messaging with file sharing, task management, and a shared calendar - Cloud-based phone with carrier-grade reliability to take and manage calls, voicemails, faxes, and business SMS on any device - Easily switch between your desktop and mobile apps to send messages while on the go. - Auto-attendant and sophisticated call management capabilities for optimizing workflows. - Straightforward app integrations to increase productivity - Comprehensive, detailed analytics data and dashboards, as well as centralized, portal-based access to your system Certain aspects of the product require a RingCentral MVPTM (formerly known as RingCentral Office®) or RingCentral VideoTM subscription. By product and plan, features will differ. There is a free subscription option with constrained features. Today, download RingCentral and welcome possibilities.
Extremely easy to set up. It has several customisation options and good tools to anticipate and get to know the customers' needs better. Provides a good customer support experience and good for conversions. Very easy and convenient to use.
Luis D.Offline? To keep you informed, we directly send notifications to your devices. not answering? We immediately forward chats to your email, enabling you to respond to your guest by email. In order to provide your guest with a transcript for reference, your response will be emailed to both their email and your Crisp interface. Everything is kept in sync by us! Livechat Add our live chat to your website to engage visitors in real-time conversation. To fit your store, our chatbox is bilingual and configurable. With MagicType, you can see what people are typing in real time and respond to them more quickly. Additionally, live chat has never had so much personality thanks to GIF, smileys, and file sharing. Even other channels like Facebook Messenger, Telegram, SMS, and email can be integrated with Crisp. Your Staff Will Enjoy It Your team will prosper with the help of this effective, user-friendly application, which has a new and fresh interface. Crisp also supports working hours, so your staff won't receive notifications outside of normal business hours. Additionally, you can submit private notes to ensure that information is preserved as well as receive notifications and view what your colleagues are writing. What's best? Zendesk and Slack are linked with Crisp, so you may continue using your current programs.
Pretty good experience overall, though they recently started charging per message for inbound texts. (Something other vendors do not do.) The last two app versions will not allow me to switch to a Bluetooth device if it was not connected before the call started. Unable to remove buttons for unused services like Tasks, Text. (That's fine for a single user but rolling out a product org wide and not having a way to prevent users from using certain functions is just a bit no no.)
- Matt E
Just old , glitchy and bad overall. Their contracts keep their retention and reinstate themselves automatically and you can't downsize your number until your contract is up and hasn't automatically renewed itself. It also doesn't always catch all your call recordings. I was told that that is just the way it is. The call tracking is not good for me either.
- James Campbell
I am having issues with the phone picking up and not being able to connect to clients via my phone app. Phone rings and does not show who is calling nor am I able to view who is calling me. And calls that get a random tone and "mutes" so the client is talking and then when I reconnect I have to ask them to repeat themselves. Very embarrassing and unnecessary. The meetings portion works well . Please fix the call issue. This happens to everyone in my office who uses this app.
- Ileana Gonzalez
Replies text cannot be selected, only copied to the buffer, which means you can't use Google translate right in the app itself. I'm not interested in switching between two apps all the time!! There's no option to rate limit notifications: some customers with ADHD make my blood boil by sending messages every 15 seconds. Overall notifications setup is horrible. Either you get swamped with all of them, or not receive any. Also the app crashes every60min. App data is growing like crazy.No fixes ever
- Ryan
For some reason, they have stopped updating the official App for Android for over a month now. It sort of works, but it is also riddled with bugs and painful to use. The official version has stopped being updated in favor of the Beta branch, which is somehow even worse than the official version. It crashes 8/10 times when you try to open a chat, it's missing various crucial functions that the app is absolutely unusable without.
- Douglas Valenzuela
I think there are some bugs in the app because I don't get notifications for messages or when someone is on my site. Please fix ASAP thank you.
- Davidson Ogheneyore
Pros |
---|
They collect their payment from us timely |
On time receipt of our payment due |
Prompt corporate credit card charge of monthly billing |
Cons |
---|
Call quality isn't the greatest |
Sometimes there is a lag or an echo, line doesn't always switch over to voicemail |
Some companies' website verification texts or calls are automatically blocked. |
Pros |
---|
It's easy to use |
Has a mobile app that I use to reply to queries |
It also integrates other platforms like Twitter DMs, Telegraph, Line |
Cons |
---|
There's no way to have separate conversations with the same customer |
Old conversations get dragged into new conversations |
Never ending conversations. |
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